$10 Microsoft Credit code never received

Discus and support $10 Microsoft Credit code never received in XBoX Sales and Promo to solve the problem; I bought Rise of the Tomb Raider Digital Pre-order on November 9th. As part of the preorder bonus, I was supposed to receive a code worth $10 within 10... Discussion in 'XBoX Sales and Promo' started by Alex xoxo, Dec 26, 2015.

  1. Alex xoxo
    Alex xoxo Guest

    $10 Microsoft Credit code never received


    I bought Rise of the Tomb Raider Digital Pre-order on November 9th. As part of the preorder bonus, I was supposed to receive a code worth $10 within 10 days. Never received the follow-up e-mail with the code

    :)
     
    Alex xoxo, Dec 26, 2015
    #1
  2. Did not receive my Gift Code credit.

    Hello, I ordered Fifa 16 from Microsoft and was supposed to receive a $10 Microsoft Store Gift Code (as it shows on my recent orders) but I actually never received the $10, as my account shows that there is $0.00 in gift codes and credits.
     
    rootbeer addict, Dec 26, 2015
    #2
  3. Motorsports 7 forza

    i never received my 10 virtual codes or 5000 reward credits for preodering a disc copy. It never specified what version so i bought the disc copy expecting codes inside.
     
    LIveFREeORdiE23, Dec 26, 2015
    #3
  4. $10 Microsoft Credit code never received

    Hey there Alex xoxo!

    Sorry to hear about the issue! Just to clarify, did you pre-order Rise of the Tomb Raider from the Microsoft Store? If so, you will need to contact

    Microsoft Store Support
    for further assistance. If you pre-ordered from a different retailer, be sure to let us know. Thanks!
     
    Mister Quimby, Dec 28, 2015
    #4
  5. Mister Quimby Win User

    $10 Microsoft Credit code never received

    Hey there Alex xoxo!

    Sorry to hear about the issue! Just to clarify, did you pre-order Rise of the Tomb Raider from the Microsoft Store? If so, you will need to contact

    Microsoft Store Support
    for further assistance. If you pre-ordered from a different retailer, be sure to let us know. Thanks!
  6. Smwutches Win User

    Promo Code for Recore Pre-Order

    The $10 code should be emailed about 10 business days after the game shipped. So it would be too soon to receive it. If you don't receive the code, you will need to contact support for the Microsoft Store.

    Also keep in mind that if you're a rewards member, you will receive 15,000 rewards credits instead of the $10 gift code.
  7. LIveFREeORdiE23 Win User

    Reward credits

    i never received my 10 virtual credits as well
  8. bowski477 Win User

    Fallout 4 did not receive credit

    The $10 credit was a Microsoft Store promotion so you would have to contact support at microsoftstore.com. If you purchased the games digitally, you would not have been eligible.

    If you are a rewards member, you would have received 15,000 credits instead of the $10 gift codes.
  9. Lags Daily Win User

    Gifted wrong pre-order car in horizon 3

    I ordered from the Microsoft website. I received an email with the mustang gt350r pre order gift car from Microsoft today. I also received a 10 dolor credit gift card by email but I can't get the code to work. 86t8e94nz

    Is the code I got in the email. I can't get it to redeem. So this is another issue
Thema:

$10 Microsoft Credit code never received

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