2 step verification not set up by me

Discus and support 2 step verification not set up by me in XBoX Accessibility to solve the problem; Hi I can't log into my xbox account as it says the password is wrong, when I try to reset this it says I have 2 step verification on. The e-mail... Discussion in 'XBoX Accessibility' started by MrKnifegaming1, Feb 13, 2019.

  1. 2 step verification not set up by me


    Hi

    I can't log into my xbox account as it says the password is wrong, when I try to reset this it says I have 2 step verification on. The e-mail addresses in the 2 step reset aren't mine, please help.

    :)
     
    MrKnifegaming1, Feb 13, 2019
    #1
  2. XBF Erick C Win User

    2 step verification not set up by me

    Hello again!

    Glad you were able to get this escalated!

    As this is being handled by the appropriate department I will go ahead and Lock the thread out. If you need assistance in the future feel free to reach out to us again.

    Happy Gaming!
  3. MrKnifegaming1 Win User

    2 step verification not set up by me

    Hi

    I've just been in a chat with support, they are escalating my issue so will hopefully be resolved soon, they said will take a few days.
  4. XBF Erick C Win User

    2 step verification not set up by me

    Hey there MrKnife,

    Sorry to hear you are running into this problem with your account. If you feel that somebody has taken over your account I would advise that you take a look at the following support article to attempt to recover your account. If you are unable to recover
    the account then go ahead and reach out to the Xbox Support for further assistance.

    Give it a try and let us know if this has helped.
  5. NeoDan123 Win User

    SOMEONE KEEPS CHANGING MY PASSWORD AND I AM SICK OF IT!!

    Might want to set up 2 step verification for your account.
  6. ImpaledGremlin Win User

    Ganer tag changed

    As long as you have access to the account you can set it back as long as the image complies to standards set by xbox team.

    I would strongly suggest setting up 2 step verification

    2 step verification


    This will greatly increase your account security
Thema:

2 step verification not set up by me

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