2月12日 误入游戏 打客服没人接听

Discus and support 2月12日 误入游戏 打客服没人接听 in XBoX Games and Apps to solve the problem; 2020年2月12日下午14.54分左右小孩子玩xbox 误入一款游扣款了,马上给客服打电话一直 人接听,请客服联系我一下,协助我办理退款。 [img] dba15a3d-1118-4cf4-b896-83b4a090f157 Discussion in 'XBoX Games and Apps' started by zhengzuopu, Feb 12, 2020 at 3:43 PM.

  1. zhengzuopu
    zhengzuopu Guest

    2月12日 误入游戏 打客服没人接听


    2020年2月12日下午14.54分左右小孩子玩xbox 误入一款游扣款了,马上给客服打电话一直 人接听,请客服联系我一下,协助我办理退款。
    2月12日 误入游戏 打客服没人接听 [​IMG]


    :)
     
  2. Panno92 Win User

    2月12日 误入游戏 打客服没人接听

    Translation:

    February 12 Strayed into the game

    At about 14.54 pm on February 12, 2020, the child played the Xbox by mistake and entered a deduction, and immediately called the customer service and there was no answer. Please contact me to help me with a refund.

    --------------------

    Answer:

    Hi, I am sorry for your issue... in order to receive a refund I suggest you to go here Request_a_refund and
    directly compile the refund form at "request a refund".

    Moreover I suggest you to set your child account as "child" in order to prevent this kind of problem, you can find more information here:

    https://beta.support.xbox.com/help/Family-Online-Safety/child-accounts/add-family-member-on-xbox-one

    Then I suggest you to remove/hide your personal information included in the images you have posted
  3. joey易 Win User

    xbox手柄坏了,申请保修不知用什么途径。[Mod Translation: Xbox handle is broken, apply for warranty do not know what way.]

    电话申请手柄保修是拨打400-820-3800或者400-886-6140吗?中国地区的上班时间是什么时候?现在拨打没人接听。

    is the phone application handle warranty a call to 400-820-3800 or 400-886-6140? What are the working hours in China? Now call no one to answer.
  4. 鹊喜 Win User

    极速竞技 地平线4无法打开游戏[Translation-Speed ​​Horizon 4 cannot open the game]

    Hello Fellow gamer,

    Thanks for coming to the forums. We will need some additional information so we can assist you better? When you try and launch the game do you get any errors? What troubleshooting have you tried so far?

    Thanks,

    Brad
    好,我得不到任何错误消息,打开游戏,显示了logo之后,然后就直接闪退,没有任何提示。我启动游戏之前,曾经超频了电脑,导致游戏崩溃,关闭超频后,游戏就打不开了。

    Hello, I don't get any error message. After opening the game, after displaying the logo, I just flash back without any prompts. Before I started the game, I had overclocked my computer, which caused the game to crash. After I turned off the overclocking, the
    game would not open.
  5. foreverboa Win User

    Xbox China games

    I am a common player in china,we can only have 10 games in the store,it’s very unfair to our players,we need your help。xbox在中国虚假宣 ,要经过文化部审批游戏才能玩,他们的办事效率十分低下,为了保护国内的垃圾游戏,他们卡主了xbox的游戏,从发售至今一个多月,游戏屈指可数。我们都感觉自己上当受骗了,希望大家能帮帮中国的玩家,我们需要享受同等的权益,我们花了最多的钱(4299rmb),买了最没用的机器(没有IE没有游戏什么都没有!)
  6. 艾森 Win User

    Horizon 4 malfunction

    好,

    对不起游戏的问题。您收到此错误的设备是什么?您是否尝试卸载并重新安装游戏?任何其他信息将帮助我们确定最佳的故障排除方法。

    谢谢,

    布拉德
    我的游戏设备是家用电脑。我试图卸载并重新安装游戏,但它没有用。

    ______________________________________________

    [Translation - My gaming device is a home computer. I tried to uninstall and reinstall the game, but it didn't work.]
Thema:

2月12日 误入游戏 打客服没人接听

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