2K Preventing parental control over credit card?

Discus and support 2K Preventing parental control over credit card? in XBoX Games and Apps to solve the problem; I purchased some "coins" as part of my kids' NBA2k15 game with my credit card. The game will not allow me to delete my credit card from memory--every... Discussion in 'XBoX Games and Apps' started by JohnA12345, Nov 17, 2014.

  1. JohnA12345
    JohnA12345 Guest

    2K Preventing parental control over credit card?


    I purchased some "coins" as part of my kids' NBA2k15 game with my credit card. The game will not allow me to delete my credit card from memory--every time I return to the online store in the game, the info is stored, allowing for further purchases without
    any kind of additional password. I am able to add another credit card, but there is no option to remove the existing credit card. I have corresponded with 2K (creator of the game) support, but even they have thrown up their hands and told me they can't
    figure out how to remove the credit card from the account.

    Has anyone had similar issues with Xbox One games where removal of the credit card is either made difficult or impossible?

    I have, by the way, removed my card from my Xbox account, but the NBA2k15 game still has the information every time I visit the online store that is part of the game. It appears to completely separate from Microsoft/Xbox's site, even though charges come
    through as having been processed by Microsoft/Xbox. Strangely, those charges do not appear on my Xbox account screens.

    :)
     
    JohnA12345, Nov 17, 2014
    #1
  2. unable to play downloaded arcade game

    I would think that either parental controls are preventing it from playing or the game might be region blocked. If you don't have any parental controls enabled can you provide the name of the game?
     
    eG x Thee Elf, Nov 17, 2014
    #2
  3. maxen
    maxen Guest
    Not able to download free games

    It sounds like there are parental controls preventing this. You can change these from the console itself or the website Xbox.com, or possibly Safety & Privacy settings which require parental authorisation to change.

    This page explains these:

    support.xbox.com/.../xbox-live-parental-control

    Let us know how you get on or if you have any further questions.
     
    maxen, Nov 17, 2014
    #3
  4. ArminatorX Win User

    Adult Account No Longer Available...How to Free Child Account?

    WHY SHOULD HE BE PAYING IN THE FIRST PLACE YOU GREEDY *calms* oooook
    Who is paying whom for what?

    If you mean the credit card charge from parents when they add a child account, this is just to prevent kids from "borrowing" their parent's credit card, and creating an adult account themselves, to take over control of their child account.

    If the parents see a suspicious charge from Microsoft on their Credit Card, they will wonder why it's there and then find that their kid tried to circumvent the parental controls without the parent's knowing.

    Or what exactly were you referring to?
  5. fredgiblet Win User

    UNAUTHORIZED PURCHASES IN CREDIT CARD! TWO CONSECUTIVE MONTHS!

    Perhaps you should enable parental controls to prevent purchases? Or remove the credit card from the account? If you log into Amazon and set your kid down in front of the computer is it Amazon's fault when he makes purchases?
  6. mizklon Win User

    HELP! My 3 Y.O. Is buying games!!!

  7. Miss Kleo Win User

    hoy 10 de noviembre no puedo jugar

    Hey again bleck997! Are you currently playing on a child account? If you are there may be settings preventing you from playing titles with certain ratings. In that case you'll need to check your

    Xbox 360 console parental controls
    to see if you're being prevented from playing those games! Let us know if this is the case!
  8. fueled by hate Win User

    Marketplace download help

    If you are playing on a Child account perhaps parental controls are preventing you from playing online. You will need to check with your parent or guardian.
Thema:

2K Preventing parental control over credit card?

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