2k22 issue!

Kindly remove and re-add your account, Orlando.

REMOVE ACCOUNT​​​

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1. Press the Xbox button to open the guide. ​​​

2. Select System > Settings > Account > Remove accounts. ​​​

3. Select the account that you want to remove, and then select Remove to confirm. ​​​

4. When you're finished, select Close. ​​​

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POWERCYCLE CONSOLE​​​

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1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​​

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ADD ACCOUNT​​​

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1. Press the Xbox button to open the guide. ​​​

2. Select your gamerpic in the upper-left corner of the screen, move all the way down and select Add new. ​​​

3. Enter the Email address and the password.​​​

4. Read the Microsoft Service Agreement and Privacy Statement, and then select I Accept. ​​​

5. Follow the steps to configure your Sign-In & Security preferences to add your Microsoft account to your Xbox console.​​​

Hi Orlando, I hope you're doing great despite the issue you're experiencing. I am an Independent advisor and I am here to help you in regard to your concern.

This may mean that the local save for your game has become corrupted. If so, deleting the local save and re-syncing with the cloud might correct the problem.

First, delete the local save:

1. Press the Xbox button to open the guide and then select My games & apps > See all > Games.

2. Highlight the game title, and then press the Menu button on your controller.

3. Select Manage game & add-ons > Saved data.

4. Select Delete all to remove the local save of this game.

5. Select Delete all again to confirm.

After you delete the local save, restart your Xbox console:

1. Press and hold the Xbox button in the center of your Xbox controller to open the Power Center.

2. Select Restart console.

3. Select Restart.

After you restart your Xbox console, re-sync your saved games to the cloud. Your saved games are automatically stored in the cloud while you’re connected to Xbox Live.

but if I open the game with another profile I have no problems

I see. It’s only NBA 2k22 that’s been reported now. Are you having issues with Halo?

Oh and the other thing is that NBA 2K22 is fully updated and I have the latest updates to my console. The last update was supposed to address the issues with NBA 2K22. Some people say it fixed their issues. It didn't resolve my issues even after I did a console reset with keeping games and apps. I didn't want to do the full reset but afterwards it seemed okay for a few days and the issues started again.