42PG20D: HDMI Not Connected

Discus and support 42PG20D: HDMI Not Connected in XBoX TV Hardware to solve the problem; 42PG20D: HDMI Not Connected Hi Kevin! Thanks for the swift update with your reply. As your console's HDMI connection isn't being recognized despite... Discussion in 'XBoX TV Hardware' started by KevinTheHomer, Aug 1, 2019.

  1. 42PG20D: HDMI Not Connected


    42PG20D: HDMI Not Connected
    Hi Kevin!

    Thanks for the swift update with your reply. As your console's HDMI connection isn't being recognized despite using a different TV and HDMI cable, if you've been able to have devices recognized by that same HDMI port on the TVs & the alternate HDMI cable,
    then this leaves the HDMI port on the console itself as the culprit in this situation. Somehow the HDMI port on the console has been damaged and this means that your console needs servicing/repair.

    You can set up the repair of the console yourself online (Getting your Xbox console serviced) or if you wish you can have
    an Xbox Advocate do so for you by either chat or phone.

    Try this:

    • Log into Support.Xbox.com
    • Scroll down, Click on
      Contact Us

    • Step 2 : Select a Category, then See other options
    • Step 3 : Select your Issue/Topic – warranty, service & repair
      • Select - Show contact options
      • Select – Call me back or chat with Xbox Support

    If you do not see the selection that you wish to use for contact, then switch topics until it becomes available.



    I hope that this information helps you a bit more and please let us know if you have any further questions.

    :)
     
    KevinTheHomer, Aug 1, 2019
    #1
  2. XBF Amber M Win User

    42PG20D: HDMI Not Connected

    Hi Kevin!

    Thanks for the swift update with your reply. As your console's HDMI connection isn't being recognized despite using a different TV and HDMI cable, if you've been able to have devices recognized by that same HDMI port on the TVs & the alternate HDMI cable,
    then this leaves the HDMI port on the console itself as the culprit in this situation. Somehow the HDMI port on the console has been damaged and this means that your console needs servicing/repair.

    You can set up the repair of the console yourself online (Getting your Xbox console serviced) or if you wish you can have
    an Xbox Advocate do so for you by either chat or phone.

    Try this:

    • Log into Support.Xbox.com
    • Scroll down, Click on
      Contact Us

    • Step 2 : Select a Category, then See other options
    • Step 3 : Select your Issue/Topic – warranty, service & repair
      • Select - Show contact options
      • Select – Call me back or chat with Xbox Support

    If you do not see the selection that you wish to use for contact, then switch topics until it becomes available.



    I hope that this information helps you a bit more and please let us know if you have any further questions.
  3. Frank Nitty-24DE64E5 Win User

    LG 42PG20D: Connection issues

    Connect your Xbox to one of the ports on your TV. Just make sure the port you connect it to is turned on for HDR. Main reason you do not want to use your soundbar to connect your Xbox to is because it may not be full bandwidth HDMI ports and will not support
    HDR, 10bit, etc
  4. RomkaZzz Win User

    LG 42PG20D: Connected to pc monitor

    Better to use a HDMI to DVI adapter. Try connect something to check if it works. I recommend find Monitor with HDMI input

    Have a nice play!
  5. JTL1E Win User

    42PG20D: 4K

    Yes you need 4k TV for the 4k graphics to work. if not itll just be enchased but wont be 4k
  6. Obsessive Power Win User

    What HDMI input do I connect the Xbox One X?

    Hi, on the Xbox One X as with all of the Xbox One range, there are two HDMI connections. One is an HDMI-Out and one is an HDMI-In. You will see next the HDMI connector a label describing what HDMI it is. You connect the included 4K HDMI cable to the HDMI-Out
    to display the console on your TV. The HDMI-In is optional. It can be used to connect a Cable or Satellite receiver to your console.

    This guide will help you further.
Thema:

42PG20D: HDMI Not Connected

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