A huge thanks to your billing support -co-worker Rein

Discus and support A huge thanks to your billing support -co-worker Rein in XBoX Games and Apps to solve the problem; I just want to thank your support and especially you co-worker Rein -fast response and problem solved in a few minutes! I felt respected as a customer... Discussion in 'XBoX Games and Apps' started by neoneob, Feb 23, 2014.

  1. neoneob
    neoneob Guest

    A huge thanks to your billing support -co-worker Rein


    I just want to thank your support and especially you co-worker Rein -fast response and problem solved in a few minutes!

    I felt respected as a customer and Rein should have a big cake! A huge thanks to your billing support -co-worker Rein :D

    Ty X box live chatt support!

    :)
     
    neoneob, Feb 23, 2014
    #1
  2. bigred99999
    bigred99999 Guest
    Reward Credits for purchasing new Xbox One

    Hi, I spoke to your online chat and they directed me here.

    I purchased an Xbox One on Black Fridayt 2016 and I have not received 50000 reward credits. Here is a copy of the chat. I look forward to hearing from you. Thanks.

    Reiner M.

    Hello there. How are you doing?

    23:56
    Me

    Good thanks and you?
    23:56

    Reiner M.
    So nice to hear that you are doing good.
    23:56

    Reiner M.

    You are most welcome.
    23:56

    Reiner M.
    I am doing very well, thank you. So nice of you to ask.

    23:56

    Reiner M.
    How can I help you today?
    23:57

    Me
    A friend said they got 50000 reward credits for buying an xbox one via Microsoft xbox one on black Friday. Have you heard of this / is this correct?
    23:58

    Reiner M.

    I have reviewed on your concern. I will personally assist and help you. However, before anything else may I take your full name?

    00:00

    Me
    Sure - Gavin Chisholm
    00:00

    Reiner M.
    Thank you, Gavin.
    00:01

    Reiner M.
    Yes, this promotion is correct, Gavin. You will only need to register to rewards. Were you able to register already?
    00:01

    Me

    I thought I already had? I get regular statements. Shall I try again?
    00:02
    Reiner M.

    Oh, I see.
    00:03

    Reiner M.
    No need to register again, Gavin. We only have to make a follow up on that.
    00:05

    Reiner M.
    Kindly visit our website forum using this link
    https://rewards.xbox.com/faq/

    00:05

    Reiner M.

    Yes, please. No worries, our team will take care of this for you immediately A huge thanks to your billing support -co-worker Rein :)

    00:14
    Reiner M.

    May I know if you were able to visit the website already?
    00:07

    Me
    yes, I can see I have 2250 credits. I also bought a new xbox one on black Friday. I have also registered thi on my Microsoft account.
    00:09

    Reiner M.
    That's great!
    00:09

    Reiner M.
    Would you be so kind to post on our website for our team to make a follow up?
    00:10

    Me
    cool, thanks
    00:14

    Reiner M.
    You are very much welcome, Gavin.
    00:16

    Reiner M.
    I am very glad that we were able to resolved your concern during your first contact by guiding you where to make a follow up on the said promotion. Everything then is fine now. Is there anything else that we can resolve for you?
    00:16
    Reiner M.

    Just checking, Gavin. Are you still with me?

    00:19

    Me
    thank you for your help
    00:20
     
    bigred99999, Feb 23, 2014
    #2
  3. bigred99999
    bigred99999 Guest
    Reward Credits for purchasing a new xbox one

    Hi, I spoke to your online chat and they directed me here.

    I purchased an Xbox One on Black Friday 2016 and I have not received 50000 reward credits. Here is a copy of the chat. I look forward to hearing from you. Thanks.

    Reiner M.

    Hello there. How are you doing?

    23:56
    Me

    Good thanks and you?
    23:56

    Reiner M.
    So nice to hear that you are doing good.
    23:56

    Reiner M.

    You are most welcome.
    23:56

    Reiner M.
    I am doing very well, thank you. So nice of you to ask.

    23:56

    Reiner M.
    How can I help you today?
    23:57

    Me
    A friend said they got 50000 reward credits for buying an xbox one via Microsoft xbox one on black Friday. Have you heard of this / is this correct?
    23:58

    Reiner M.

    I have reviewed on your concern. I will personally assist and help you. However, before anything else may I take your full name?

    00:00

    Me
    Sure - xxxxx xxxxxxxx
    00:00

    Reiner M.
    Thank you, xxxxx.
    00:01

    Reiner M.
    Yes, this promotion is correct, xxxxx. You will only need to register to rewards. Were you able to register already?
    00:01

    Me

    I thought I already had? I get regular statements. Shall I try again?
    00:02
    Reiner M.

    Oh, I see.
    00:03

    Reiner M.
    No need to register again, xxxxx. We only have to make a follow up on that.
    00:05

    Reiner M.
    Kindly visit our website forum using this link
    https://rewards.xbox.com/faq/

    00:05

    Reiner M.

    Yes, please. No worries, our team will take care of this for you immediately A huge thanks to your billing support -co-worker Rein :)

    00:14
    Reiner M.

    May I know if you were able to visit the website already?
    00:07

    Me
    yes, I can see I have 2250 credits. I also bought a new xbox one on black Friday. I have also registered this on my Microsoft account.
    00:09

    Reiner M.
    That's great!
    00:09

    Reiner M.
    Would you be so kind to post on our website for our team to make a follow up?
    00:10

    Me
    cool, thanks
    00:14

    Reiner M.
    You are very much welcome, xxxxx.
    00:16

    Reiner M.
    I am very glad that we were able to resolved your concern during your first contact by guiding you where to make a follow up on the said promotion. Everything then is fine now. Is there anything else that we can resolve for you?
    00:16
    Reiner M.

    Just checking, xxxxx. Are you still with me?

    00:19

    Me
    thank you for your help
    00:20
     
    bigred99999, Feb 23, 2014
    #3
  4. Mindleftnumb Win User

    Titles and Emblems Tracking Sheet

    It's safe man. That's a co-worker of mine's site.
  5. hinchanator Win User

    Acheivment not unlocking

    I am not sure if an xbox worker just did something but thanks if you did cos the acheivment just randomly popped up 5 missions later.
  6. NOSFORATU13 Win User

    hacker/cheater

    [quote user="shadefourfive"]

    We're so screwed if there's a WW3 and this generation fights it.

    [/quote]

    Thanks to this comment I now have co-workers staring at me for laughing out loud...
  7. Listed mia 510 Win User

    Watch TV While Playing A Game Confirmed Via SNF

    my co workers and i say that all the time oooh piece of candy.
  8. RedEye Expr3ss Win User

    Is GTA V a game a girl would like?

    Go for it OP, Most of my co-workers have bought it and %90 of them are female.
Thema:

A huge thanks to your billing support -co-worker Rein

Loading...
  1. A huge thanks to your billing support -co-worker Rein - Similar Threads - huge thanks billing

  2. Xbox live Party chat - huge delay

    in XBoX on Consoles
    Xbox live Party chat - huge delay: Hello, I know this is not a new thing and has been around since the beginning of the Xbox One. But it is really annoying trying to communicate in the Xbox Live Party chat when all you say gets to...
  3. Huge voice chat problem

    in XBoX Games and Apps
    Huge voice chat problem: Hello, I've had this problem since 2 months. It happens only when I'm not in an xbox group but in an epic group. In an xbox group everything works fine but as soon as i have to go to epic group I...
  4. Cramming too much into "Manage and Full Library " is a huge step backwards

    in XboX Insiders
    Cramming too much into "Manage and Full Library " is a huge step backwards: This new redesign of "Full Library and Manage" is pure garbage, it's nice to be able to quickly see what apps/games are getting updates, cramming it into a category isn't a great idea at all, it's...
  5. Huge downloads?!?!

    in XBoX Games and Apps
    Huge downloads?!?!: A Blu Ray Disk can only Hold 50GB worth of data. When games release there is sometime a 50GB+ patch = the game is is 100GB When games got older the Base Game data is to old to download from the...
  6. Xbox One doing huge fan noise for couple of seconds after starting game

    in XBoX on Consoles
    Xbox One doing huge fan noise for couple of seconds after starting game: Hi, I got a concern when starting Metal Gearr Solid HD my xbox's started to sound very loud for a couple of seconds after that was fine. is this something that should concern about or it is...
  7. Redeem a GwG is always a huge headache in Xbox app for smartphone and Browser.

    in XBoX Games and Apps
    Redeem a GwG is always a huge headache in Xbox app for smartphone and Browser.: Hey guys, Since I've got the Xbox Live Gold service, it's always hard to redeem the free games in the Xbox app for Android and also through the web browser. A lot of times the page doesn't...
  8. Huge Problem

    in XBoX Accessibility
    Huge Problem: Hey Microsoft and community, I've got a huge problem. So here I am, active duty military, and I once again had to move across the world. You know what didn't move with me? My cell phone number!...
  9. HUGE error with no solutions so far

    in XBoX on Windows
    HUGE error with no solutions so far: So, this is a doozy of an error. I am getting an error (0x409) 0x42B when trying to log into the Xbox app on my windows 10 PC. I have tried quite literally everything the internet has said to try...
  10. A huge thanks

    in XBoX Games and Apps
    A huge thanks: Just wanna give a huge shout out to Clarice Jane at XBOX support. Thank you for doing your absolute best in assisting me. Your awesome at what you do. Keep up the amazing work...