a non microsoft account was hacked by a microsoft user

Discus and support a non microsoft account was hacked by a microsoft user in XBoX Accessibility to solve the problem; my grandson has a ps4 account but the said ps4 account has been hacked by a microsoft user on xbox the said hacker has now merged my grandsons ps4... Discussion in 'XBoX Accessibility' started by robbiemillin, Apr 21, 2020.

  1. robbiemillin
    robbiemillin Guest

    a non microsoft account was hacked by a microsoft user


    my grandson has a ps4 account but the said ps4 account has been hacked by a microsoft user on xbox the said hacker has now merged my grandsons ps4 account onto his xbox and my grandson no longer has access to account due to password change

    i have the username of the hacker but i dont know how or were to report him and retrieve my grandsons account.he is devastated please help

    :)
     
    robbiemillin, Apr 21, 2020
    #1
  2. KingOfTheRen Win User

    a non microsoft account was hacked by a microsoft user

    I'm not even sure if what you're describing is possible as PlayStation and Microsoft services are completely separate. Are you referring to your grandson's payment information being stolen by an Xbox user?
  3. wolfheart517 Win User

    a non microsoft account was hacked by a microsoft user

    I think you should contact sony support to see what they tell you, they can help you better
  4. RandyAU93 Win User

    a non microsoft account was hacked by a microsoft user

    Your first priority is working with PlayStation Network to get your account back under your control. They can then take steps to deal with the person who took the account. You'll start at https://support.playstation.com … as to the players here, you'll
    want to report them within the game in which the player was encountered; reports cannot be taken on the forums, I'm afraid.
  5. robbiemillin Win User

    a non microsoft account was hacked by a microsoft user

    thank you randyau93 i am awaiting a reply from sony i contacted them on saturday they said would reply same day but hence im still waiting for a reply
  6. TheOnlyTage Win User

    Unable to accept new terms of use.

    Unfortunately, these FAQs do not address the issue of the parent account being deleted/hacked/non-existent. Is microsoft not able to simply press a button to rectify the issue?
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a non microsoft account was hacked by a microsoft user

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