A problem while I try to purchase xbox game pass?

Discus and support A problem while I try to purchase xbox game pass? in XBoX on Windows to solve the problem; So I tried to purchase the xbox game pass ultimate on microsoft store but I can't buy it because I get this page. (I am hungarian so the text in the... Discussion in 'XBoX on Windows' started by GombkötőNándi, Apr 19, 2021.

  1. A problem while I try to purchase xbox game pass?


    So I tried to purchase the xbox game pass ultimate on microsoft store but I can't buy it because I get this page.

    (I am hungarian so the text in the attached image is hungarian too.) So it seems to be I have to ask a parent license to get it. But how

    can I get it? My mom is allow this but I think this isn't enough here.


    A problem while I try to purchase xbox game pass? [​IMG]


    :)
     
    GombkötőNándi, Apr 19, 2021
    #1
  2. GombkötőNándi Win User

    A problem while I try to purchase xbox game pass?

    Thank for your help it helped a lot.
  3. XBF Meryem R Win User

    A problem while I try to purchase xbox game pass?

    Hello @GombkötőNándi, I hope everything is going well for you!

    Thank you for reaching Microsoft Xbox Forum support.

    I am very sorry to know you are having such conveniences. Please do not worry about the situation because I am here to help you out!

    According to the explanation you have provided, please make sure to follow the following steps in order to fix your issue.

    Please follow the the instruction on links:

    Approve your child’s purchases on Xbox | Xbox Support

    Require kids to ask before buying from the Microsoft Store (online)

    Manage Xbox online safety and privacy settings for your family group | Xbox Support

    I wish you a lovely day, and I hope this helps you out! All the best!

    Kind Regards

    Stay safe, and happy gaming!
  4. DavidSmith979 Win User

    CAN'T SIGN IN TO GAMES

    Hi, I have the same problem, and have not yet updated to 8.1 - I suddenly got asked to sign in to XBox, and while I can sign in there, I still cant sign into games, it says 'your purchase cannot be completed' although I am not trying to purchase anything!
  5. Sean2383 Win User

    cannot download fifa 14

    Hey Louie,

    Sorry your son is having this problem.

    What is the code that is appearing, is there any other text accompanying it? Is this while downloading the game or while trying to purchase it?

    Sean
  6. pigi2079 Win User

    Assassin’s Creed®IV Time saver: Resources Pack cannot be used

    I had the same problem, I tried three times while chatting with the xbox support online. They cannot tell why this is happening, they said they will contact the developper.

    They also told me this is a pack for Assassin's Creed IV Black Flag.

    I had the problem while trying to buy it for Assassin's Creed Rogue since it appears as an expansion pack for that game.

    Anyway they refund me the value for the purchases.
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A problem while I try to purchase xbox game pass?

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