A Refund Glitched A Legit Copy Of Game, Now Won't DL or Play

Discus and support A Refund Glitched A Legit Copy Of Game, Now Won't DL or Play in XBoX Games and Apps to solve the problem; I accidentally bought (2) copies of The Outer Worlds from the MS store. I successfully got a refund on one but now there is a glitch on my end. It will... Discussion in 'XBoX Games and Apps' started by LayneI, Nov 7, 2019 at 2:52 PM.

  1. LayneI
    LayneI Guest

    A Refund Glitched A Legit Copy Of Game, Now Won't DL or Play


    I accidentally bought (2) copies of The Outer Worlds from the MS store. I successfully got a refund on one but now there is a glitch on my end. It will say "You own this game" in the store
    but when I try to launch it, it sends me back to the store to buy it again. It's an endless loop. I stupidly uninstalled it thinking I could reinstall, but now it doesn't even show in my games list. Help! In my account you can see (2) separate order numbers
    for the game. One says,"complete" and one says, "refunded." I had successfully started playing the first copy before my refund, but after, it would just send me back to the MS store to buy it again. I uninstalled it to reinstall thinking this may fix the glitch,
    but now it doesn't even show in my games list. Somehow the system thinks because of the refund I don't own it anymore, but I DO OWN one copy fully paid for.

    :)
     
Thema:

A Refund Glitched A Legit Copy Of Game, Now Won't DL or Play

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