A slap in the face to Xbox customers

Discus and support A slap in the face to Xbox customers in XBoX Rewards to solve the problem; I am trying to redeem my MyVIP Gems for a 3-month Xbox Live subscription. I have been checking the "redeem" page nearly every day for at least a month... Discussion in 'XBoX Rewards' started by A Rabid Hobo Yo, May 21, 2018.

  1. A slap in the face to Xbox customers


    I am trying to redeem my MyVIP Gems for a 3-month Xbox Live subscription. I have been checking the "redeem" page nearly every day for at least a month and everything besides virtual currency has been consistently out of stock. How
    is it that Microsoft can be out of stock of digital subscription codes?

    As a loyal Xbox customer for almost 12 years, who has spent thousands of dollars on Xbox games, hardware, and subscriptions, I am extremely angry that I am unable to redeem my hard-earned Gems for what I want, and even angrier to learn that if I don't redeem
    them by June 15th then my $25 worth of Gems becomes worth less than $1 in Microsoft Reward Points.

    This is no way for a company to treat its customers, it is a huge slap in the face, and this will make me think twice about continuing to spend money on Xbox and Microsoft products and services in the future.

    :)
     
    A Rabid Hobo Yo, May 21, 2018
    #1
  2. A slap in the face to Xbox customers

    I am trying to redeem my MyVIP Gems for a 3-month Xbox Live subscription. I have been checking the "redeem" page nearly every day for at least a month and everything besides virtual currency for free-to-play games has been
    consistently out of stock. How is it that Microsoft can be out of stock of digital subscription codes?

    As a loyal Xbox customer for almost 12 years, who has spent thousands of dollars on Xbox games, hardware, and subscriptions, I am extremely angry that I am unable to redeem my hard-earned Gems for what I want, and even angrier to learn that if I
    don't redeem them by June 15th then my $25 worth of Gems becomes worth less than $1 in Microsoft Reward Points.

    This is no way for a company to treat its customers, it is a huge slap in the face, and this will make me think twice about continuing to spend money on Xbox and Microsoft products and services in the future.
     
    A Rabid Hobo Yo, May 21, 2018
    #2
  3. A slap in the face to loyal Xbox customers

    I am trying to redeem my MyVIP Gems for a 3-month Xbox Live subscription. I have been checking the "redeem" page nearly every day for at least a month and everything besides virtual currency for free-to-play games has been
    consistently out of stock. How is it that Microsoft can be out of stock of digital subscription codes?

    As a loyal Xbox customer for almost 12 years, who has spent thousands of dollars on Xbox games, hardware, and subscriptions, I am extremely angry that I am unable to redeem my hard-earned Gems for what I want, and even angrier to learn that if I
    don't redeem them by June 15th then my $25 worth of Gems becomes worth less than $1 in Microsoft Reward Points.

    This is no way for a company to treat its customers, it is a huge slap in the face, and this will make me think twice about continuing to spend money on Xbox and Microsoft products and services in the future.
     
    A Rabid Hobo Yo, May 21, 2018
    #3
  4. WalkerKilr83
    WalkerKilr83 Guest

    A slap in the face to Xbox customers

    i was saying the same thing.
     
    WalkerKilr83, May 21, 2018
    #4
  5. blueamcat
    blueamcat Guest
    I snagged a Visa card when it was restocked. I know its not a great solution, but you can buy an Xbox gift card with it and then get gold with that currency from the Microsoft Store. Or use the Visa card anywhere else. A slap in the face to Xbox customers :) Not perfect, but it works!
     
    blueamcat, May 24, 2018
    #5
  6. I understand your frustration, I am glad to tell you it is now back in stock.
     
    Peter R Fleming, May 26, 2018
    #6
  7. Matty Bizzel
    Matty Bizzel Guest
    I couldn’t agree more! How is Microsoft “out of stock” of digital currency?! And who decided that would be a fair conversion of gems to Microsoft points? Not even 1/10th of the same value. I’m approaching 80k gamerscore so needless to say I’ve been committed
    to Microsoft for a very long time, but the loyalty program has always felt so cheap. I sincerely hope some of these options for redemptions get restocked.
     
    Matty Bizzel, Nov 3, 2018
    #7
  8. Peter R Fleming Win User

    A slap in the face to Xbox customers

    I understand your frustration, I am glad to tell you it is now back in stock.
  9. WalkerKilr83 Win User

    A slap in the face to Xbox customers

    i was saying the same thing.
  10. Matty Bizzel Win User

    A slap in the face to Xbox customers

    I couldn’t agree more! How is Microsoft “out of stock” of digital currency?! And who decided that would be a fair conversion of gems to Microsoft points? Not even 1/10th of the same value. I’m approaching 80k gamerscore so needless to say I’ve been committed
    to Microsoft for a very long time, but the loyalty program has always felt so cheap. I sincerely hope some of these options for redemptions get restocked.
  11. blueamcat Win User

    A slap in the face to Xbox customers

    I snagged a Visa card when it was restocked. I know its not a great solution, but you can buy an Xbox gift card with it and then get gold with that currency from the Microsoft Store. Or use the Visa card anywhere else. :) Not perfect, but it works!
  12. Death Divider Win User

    Is it just me or is the PS4 looking better and better?

    I hope nobody buys this system big slap in the face to xbox loyal customers Ps4 here I come
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A slap in the face to Xbox customers

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