a subscription to EA Access

Discus and support a subscription to EA Access in XBoX Accessibility to solve the problem; Hello, I can not connect a subscription to EA Access, because of not debited payment, and can not pay as the payment method is no longer what to do?... Discussion in 'XBoX Accessibility' started by feVit, Apr 8, 2019.

  1. feVit
    feVit Guest

    a subscription to EA Access


    Hello, I can not connect a subscription to EA Access, because of not debited payment, and can not pay as the payment method is no longer what to do?

    :)
     
    feVit, Apr 8, 2019
    #1
  2. SingCongButas25 Win User

    EA Access Subscription: Inactive... But still have 11 months of service left

    Hi JimboJambo86!

    onyx62is is right. The free trial offer to play fifa 16 have already ended months ago. But if you have an EA access subscription. You could download the and play the game by going to the EA vault through the EA access app. But you need to have an active
    EA subscription. If you said that you have an inactive EA subscription.

    I would suggest contacting chat support so they could check and confirm if your EA access subscription is still active or temporarily suspended(maybe due to billing issues). EA support have nothing to do with EA subscription. They will just direct you back
    to contact Xbox Support. All subscriptions are handled by Xbox support. Unless the subscription is bought through a third party website.
  3. Onyx Is Here Win User

    a subscription to EA Access

    Sorry to hear it. What you'll need to do is log in to
    https://account.microsoft.com
    and make sure you have an active payment method attached to your account (credit card or paypal) and that you do not have any overdue amounts owing. If you do have an overdue amount then it will need to be paid off before
    you can add or purchase any new content on your account.
  4. Galaxy Golden Win User

    a subscription to EA Access

  5. onyxishere Win User

    EA Access Subscription

    That is odd. Can you check commerce.microsoft.com to see if the refund is listed on there? Also, you would need to discuss billing issues with phone support directly instead of chat.

    Finally, be prepared to need to contact EA if phone support cannot help with this issue.
  6. Cowgrlzroc Win User

    Subscription ea access

    Have you downloaded the EA app from the Microsoft Store? It is free to download, and active once you have the subscription. Below is a link with some additional information on EA access:

    https://support.xbox.com/en-US/games/game-titles/ea-access-help

    If that doesn't help, I recommend requesting a call back from support.

    Best wishes,

    Cowgirl
Thema:

a subscription to EA Access

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