? About my account

Discus and support ? About my account in XBoX Accessibility to solve the problem; Can you lift my 1 day Suspension or ban on my XxFlamabl3X? Please 761a688e-c80f-4ba1-8124-1ac046187b77 Discussion in 'XBoX Accessibility' started by VILLELLA420, Jul 9, 2019.

  1. VILLELLA420
    VILLELLA420 Guest

    ? About my account


    Can you lift my 1 day Suspension or ban on my XxFlamabl3X? Please

    :)
     
    VILLELLA420, Jul 9, 2019
    #1
  2. XBF Chris J Win User

    ? About my account

    Hello VILLELLA420,

    Thank you for posting here on the Xbox forums. 1 day suspensions do not qualify for case reviews, unfortunately. For future reference, all enforcement related questions or concerns need to be dealt with on the
    Enforcement website. No one on the forums has any control over any enforcement actions, and the enforcement team does not monitor the forums.
  3. Smwutches Win User

    About my account

    For an official answer from the enforcement team you would need to post here -

    forums.xbox.com/.../41.aspx


    However, they will not unban your account. If you find yourself in a modded game, you should dashboard out immediately.
  4. Smwutches Win User

    About my account

    If you still have auto-renewal on, then that's probably the reason you're still getting emails. They will continue to try to charge your card but because they can't they will eventually suspend the account until you add a new card and pay off any balance
    you owe.

    So you either need to try turning off auto-renewal on the website, or contact support and have them turn it off for you.

    forums.xbox.com/.../130588.aspx
  5. MindedThunder81 Win User

    ? About my account

    The policy enforcement team doesn't use the forums. Try checking the Enforcement website to see what your suspension was for if you're wondering.

    Typically if you have a ban that lasts more than a day you can ask to have the case reviewed again for a chance to get the suspension lifted, but seeing as how yours is just one day, that's not an option.

    Just wait it out and try not to do whatever you did in the future.
  6. iBIanKz Win User

    Question about my account.

    I'll leave this question open for now, thanks for the reply. Another question: Is there a way to resolve this without a credit card? I feel safer not involving a credit card with memberships, and prefer buying live cards a whole lot more (plus I can't really
    afford a $50 bill for live right now). If not I may just make a new account, or stick to PC games (more likely the ladder as DayZ releases soon).
Thema:

? About my account

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