About the xbox live purchasing outage...

Discus and support About the xbox live purchasing outage... in XBoX Sales and Promo to solve the problem; How many of you guys are being affected by this? I have been trying to reactivate my xbox live subscription, and I am having an XboxPurchaseUnavailable... Discussion in 'XBoX Sales and Promo' started by NyuDiclonius, May 17, 2019.

  1. NyuDiclonius
    NyuDiclonius Guest

    About the xbox live purchasing outage...


    How many of you guys are being affected by this? I have been trying to reactivate my xbox live subscription, and I am having an XboxPurchaseUnavailable error. I never have had this issue with Microsoft before. It's kinda unusual. I am guessing that a lot
    of people are having issues?

    :)
     
    NyuDiclonius, May 17, 2019
    #1
  2. XBF Erick C Win User

    About the xbox live purchasing outage...

    Hey there NyuDiclonius,

    Sorry to hear you are running into this problem. We won't know an exact number but there is many users who are being affected. I understand that this is not an issue you have experience in the past but unfortunately it looks like you were affected by this
    outage.

    Keep an eye out on the
    Xbox Live Service Status
    Page and sign up to be alerted when the service alert has been resolved. You can also keep an eye updated on the
    Xbox Support Twitter page.

    I hope this helps.
  3. Smwutches Win User

    About the xbox live purchasing outage...

    I haven't tried purchasing anything today so I haven't been effected, but yeah, it's a known issue. https://support.xbox.com/xbox-live-status?xr=shellnav If
    an issue is posted there, then it's very widespread as in most, if not all, users are experiencing the same issue.
  4. Teh FireFox Win User

    About the xbox live purchasing outage...

    Its currently still be investigated and hopefully will be fixed soon, you can keep updated on the outage here: https://support.xbox.com/en-US/xbox-live-status as well as the xbox live support twitter here: https://twitter.com/XboxSupport
  5. Alucario Ultra Win User

    About the xbox live purchasing outage...

    It looks like the Service is down for a now.

    Im trying to read the note but everything is slow.

    Look:

    Purchase and Content Usage

    [​IMG]
    14/5/2019 14:47:00

    Buying items, redeeming codes, or downloading purchases

    Affected platforms:

    [​IMG]

    Xbox 360

    [​IMG]

    Xbox on other devices

    Affected services:

    • Using prepaid cards or codes for downloadable items or Xbox Live subscriptions

    Latest update:

    Our engineers and developers are actively continuing to work to resolve the issue causing some members to have problems purchasing content. Stay tuned, and thanks for your patience.

    Want to get notified when this feature is back online?
  6. StuartATrueRed Win User

    About the xbox live purchasing outage...

    It's weird how it's only affecting a number of users. I purchased something earlier, and it went through fine.
Thema:

About the xbox live purchasing outage...

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