Accessories App not available and Elite controller not working properly (connected via USB)

Discus and support Accessories App not available and Elite controller not working properly (connected via USB) in XBoX on Windows to solve the problem; Hello, Accessories app is not available in windows store and i can't use the Elite controller because of it (detected as normal xbox controller),... Discussion in 'XBoX on Windows' started by MehdiZLE, Mar 15, 2019.

  1. MehdiZLE
    MehdiZLE Guest

    Accessories App not available and Elite controller not working properly (connected via USB)


    Hello,

    Accessories app is not available in windows store and i can't use the Elite controller because of it (detected as normal xbox controller),


    Accessories App not available and Elite controller not working properly (connected via USB) [​IMG]


    Can you please help,

    Thanks

    :)
     
    MehdiZLE, Mar 15, 2019
    #1
  2. MehdiZLE Win User

    Accessories App not available and Elite controller not working properly (connected via USB)

    Thanks for the quick reply, i've managed to install it (on PC) by changing the region.
  3. XBF Brad A Win User

    Accessories App not available and Elite controller not working properly (connected via USB)

    Hello Mehdi,

    Sorry for the issue with the app. Which device are you trying to get the app? On the console the app should already be on the console. Any additional information will help.

    Thanks,

    Brad
  4. Miss Bijoux Win User

    Elite Controller Syncing

    Hey Dol -

    Have you tried connecting your Xbox Elite controller to your Xbox One console via USB to force a sync? If that doesn't work, it sounds like getting your Elite controller repaired will be next option. Here is information on

    Servicing Your Elite Controller
    .

    Let us know if that works. :)
  5. cy43rguru Win User

    Xbox 360 Elite controller stopped working on PC since last W10 update?

    DFU mode is available for the first xbox one controllers, the ones without the headphone jack. All other controllers post that including the Elite controller don't use USB DFU(Device Firmware Upgrade) mode for firmware update.

    The first thing would be to try and see if a firmware update is available via the Xbox Accessories app on the store, and if that fixes the issue for you.
  6. Loraine Mon Win User

    XBOX accessories issue

    Hi,

    The Xbox One Wireless Controller can be used to play Xbox games on your PC when connected via micro-USB cable or a wireless USB adapter. To properly isolate your concern, please provide us the following information:

    • Are you trying to use an Xbox Elite Controller?
    • Are you using a micro-USB or a wireless USB adapter to connect the controller to your PC?
    • Do you receive the same message when using the controller on the Xbox App?
    • Have you installed the drivers for the controllers on your Windows 10 PC?

    In the meantime, we suggest that you connect the controller via Bluetooth by following the steps on this

    link
    to check if the issue is with the controller or the configuration settings on your computer.
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Accessories App not available and Elite controller not working properly (connected via USB)

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