Accidental Minecraft Marketplace Purchase

Discus and support Accidental Minecraft Marketplace Purchase in XBoX Games and Apps to solve the problem; I was scolling through the charater creator and I accidentally bought a clothing item with my Minecoins that I didn't want. Is there any way to rufund... Discussion in 'XBoX Games and Apps' started by OneRandomDave, Nov 8, 2019.

  1. Accidental Minecraft Marketplace Purchase


    I was scolling through the charater creator and I accidentally bought a clothing item with my Minecoins that I didn't want. Is there any way to rufund the purchase and get my Minecoins back?

    :)
     
    OneRandomDave, Nov 8, 2019
    #1
  2. {Parity} Win User

    Accidental Minecraft Marketplace Purchase

  3. VisageOfAnAngel Win User

    Accidental purchase in marketplace.

    TenthStreetRed -- Microsoft's policy is no refunds and suggesting otherwise is inappropriate. This incident does not amount to fraud because there was no criminal activity performed. His account was accessed on his console, no password was circumvented,
    no lies were told... no fraud was committed.
  4. TenthStreetRed Win User

    Accidental purchase in marketplace.

    If the purchase was made without your consent or knowledge, then there is a slight possibility that you can get a refund for the 4.99 purchase. If you have no prior refunds for the year, then you may be eligible for a refund, or, on the other hand, if you
    already have had a refund this year, you can contest the purchase because it is considered an unauthorized charge on your account. To know for sure, you would have to get in touch with Xbox customer support, who can go in and take a look for you, and potentially
    get everything sorted out. The number for support is 1-800-469-9269 if your in the US, Canada or Puerto Rico. Good luck!
  5. VisageOfAnAngel Win User

    Accidental purchase in marketplace.

    All sales are final and you are responsible for your account. Sorry.
  6. TenthStreetRed Win User

    Accidental purchase in marketplace.

    In actuality, because the charge was made without his authorization, it could be considered fraudulent charges, which means that Yes, a refund could be negotiated, though typically in the case of fraudulent charges, that must be taken up with your bank.

    Also, as I said, you get one free, no questions asked refund for the year that he could apply for. Once again, he would just have to take it up with Customer Support.
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Accidental Minecraft Marketplace Purchase

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