Accidentally bought the wrong version of Madden

Discus and support Accidentally bought the wrong version of Madden in XBoX Games and Apps to solve the problem; Accidentally bought the wrong version of Madden would like to get the correct version 5108b1b2-2e76-4058-93b9-9cbbe7251736 Discussion in 'XBoX Games and Apps' started by Richard Leato, Aug 15, 2022.

  1. Accidentally bought the wrong version of Madden


    Accidentally bought the wrong version of Madden would like to get the correct version

    :)
     
    Richard Leato, Aug 15, 2022
    #1
  2. Ronnieee Win User

    Accidentally bought the wrong version of Madden

    Hi there! This is Ronnie, an independent adviser

    Nice to meet you and I hope you are having a great day!

    I understand you need help on your purchase.

    Just a heads up, you cannot change or upgrade your game to a different version but what you can do instead is to request a refund on the version you just bought and then just buy the correct version afterwards.

    Let me provide you a direct link for you to request this refund immediately. Your request will go directly to the refund team as they are the one who will process a refund back to your account.

    Make sure to get the order number first on https://account.microsoft.com/billing/orders/

    Then go here:

    http://xbox.com/refunds

    After you submit this form, you’ll receive confirmation and follow-up emails that’ll include instructions on how you can keep track of the status of your request. They will send you a response with the refund decision within 72 hours,

    Hope that helps!
  3. Nathan Fetsch Win User

    Accidentally bought wrong version of game

    Unfortunately I don't think so. I just searched madden on the store and bought the $60 one. Guessing it's just the standard edition.
  4. ngocphi Win User

    Accidentally bought wrong version of game

    Did you get the Madden edition?

    If so then contact ea

    It's not what you think

    You get both versions with Madden edition

    But you need to goto the dual entitlement webpage to get next gen version
  5. ngocphi Win User

    Accidentally bought wrong version of game

    If it's the all Madden edition you.got.thr right version but you need to contact ea sports for the series x version
  6. Smwutches Win User

    Accidentally bought wrong version of game

    You can try replying to the email you received denying the refund to contact the refund specialists, but there are no guarantees they will still approve the refund.
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Accidentally bought the wrong version of Madden

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