account access

Discus and support account access in XBoX Accessibility to solve the problem; trying to log into account, get message Use an account with access to this sandbox, either the account or title cant use this sandbox. Change the... Discussion in 'XBoX Accessibility' started by BradGant, Jul 23, 2019.

  1. BradGant
    BradGant Guest

    account access


    trying to log into account, get message Use an account with access to this sandbox, either the account or title cant use this sandbox. Change the sandbox in settings>console>developer settings or use different account. Do not know what to do, please help.

    :)
     
    BradGant, Jul 23, 2019
    #1
  2. HassanB Win User

    Account access

    Hi,

    You'll have to ask your friend to contact phone support directly for assistance with this issue if he/she is unable to access their e-mail from the console.
  3. Miss Kleo Win User

    Accessing Account

    Hey WIGEEMAN99! Do you know if the age on your account is over 18? If it is you should be able to check out this article and

    Promote a child account to an adult account
    on your Xbox 360 so you can sign in on your Xbox One.



    If you aren't able to promote your account the next step will be to have your dad try running through the account recovery process to

    Find your Microsoft account email address or password
    to make sure he has the right email and password. Let us know how those steps go!
  4. zmaster2XXX Win User

    Account accessibility

    You can't completely remove it without being on the device, but you can disable the account from being automatically signed into. That will cause the account to have to be redownloaded before being used.

    1. Go to account.xbox.com.
    2. Sign in with the Microsoft account (email address and password) that's associated with your Xbox Live account. If you've forgotten your password, see the Lost
      Password Solution
      .
    3. In the upper right corner, select your gamertag and select Xbox Settings.
    4. Select Xbox 360 profile protection on the right side.
      This displays the number of consoles where a sign-in password is not required.
    5. Select Require Profile Download to require that you download your profile from Xbox Live, using your Microsoft account password, before using your profile on a console. All existing copies of your profile will no longer work, and any profile
      changes or achievements not saved to Xbox Live will be lost.
    Have an upvote!
  5. Mister Gwyther Win User

    Access to account

    Hey there Flounder! If you do not have access to the Microsoft Account email attached to your profile, your only bet is to
    contact us directly via chat or phone and see if an agent there can assist you. If you are unable to provide satisfactory information proving ownership of the account, you may need to create a
    new profile entirely. Please let us know how that goes, thanks!
  6. MercurialMelody Win User

    Account access

    I guess while I was gone, he was able to fix it. Thanks for your help, though. Should probably bookmark this as a reference. Never thought of clearing the cache three times...
Thema:

account access

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