Account and profiles greyed out

Discus and support Account and profiles greyed out in XBoX Accessibility to solve the problem; On the settings menu my account and profile are greyed out. 70e1b55c-3b8a-4d30-a0f2-fc0877e6c742 Discussion in 'XBoX Accessibility' started by Atrev316, Aug 21, 2019.

  1. Atrev316
    Atrev316 Guest

    Account and profiles greyed out


    On the settings menu my account and profile are greyed out.

    :)
     
    Atrev316, Aug 21, 2019
    #1
  2. IndoorDevotee10 Win User

    XBOX.Live account has wrong gamertag.

    Getting to Account --> Account Security --> 'Account' is greyed out. Under Profile, Account Security is greyed out as well.
  3. XBF Felixx P Win User

    Account and profiles greyed out

    Hey there
    Atrev316
    !



    Thank you for letting us know that you were able to figure out what the issue was. We'll be locking the thread as the issue has been resolved. If you ever require any help with any other issues please feel free to come back to the Xbox Forums
    for further assistance.



    Thank you again and have a great day!

    Happy gaming!

    Felix

    Xbox forums support
  4. Atrev316 Win User

    Account and profiles greyed out

    Its saying service alert on the live status. Im connected through my wifi network.
  5. Atrev316 Win User

    Account and profiles greyed out

    Im the main account member of the xbox and its also not letting me Create or sign in to xbox live .
  6. XBF Leo G Win User

    Account and profiles greyed out

    Hello Atrev316,

    Thank you for keeping us updated. It seems as if profiles and several other options on the Xbox 360 are greyed out because the console is not connected to Xbox Live. We recommend

    testing the network connection
    in the Xbox 360 network settings. Are you connecting to the internet through WiFi, ethernet cord or a mobile hotspot? Do you receive an error message or error code when testing the network connection? Be sure to let us know
    the results!
Thema:

Account and profiles greyed out

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