Account and subscriptions

Discus and support Account and subscriptions in XBoX Accessibility to solve the problem; My account had just been suspended due to my time being up on my sub. Due to the current situation I have not been able to gather the funds in order to... Discussion in 'XBoX Accessibility' started by MassettiBrothers, Apr 27, 2020.

  1. Account and subscriptions


    My account had just been suspended due to my time being up on my sub. Due to the current situation I have not been able to gather the funds in order to extend it. I will be able to extend it within the month. I was wondering if they could help me with
    this. Kids are home all day and so forth. Im not making any excuses and if they cannot I understand. I just figured with money at a low right now priorities to my family are important but I will be back to normal if I just had maybe a month extension..

    Do they do this kind of thing?

    Thank you all for your understanding..

    Mike

    :)
     
    MassettiBrothers, Apr 27, 2020
    #1
  2. Mr Skywalker426 Win User

    Account and subscriptions

  3. steeledwand7664 Win User

    Xbox family sharing game pass

    Is the account that has the games and subscriptions the same account?

    What happens when the account that does not have the subscriptions tries to start a party or join a multiplayer game (the two main things that require a gold subscription) or are you just looking in settings under subscriptions?
  4. medium bloke Win User

    Xbox live

    Hi again!

    If you go to the following link, can you see your subscription appearing there?

    commerce.microsoft.com/.../Subscription

    If not, it may seem that the subscription is not on that account and potentially on another account, do you have a second account which you may have added the subscription to?
  5. RomkaZzz Win User

    Subscription

    Hi! Premium subscription for game? Subscription is associated wit your account, so if you use the same account on any device you will have subscription on it.
  6. Mistress Sara Win User

    Xbox live

    Hi there,

    A Live subscription is tied to an account not a console. If you have a Live subscription on the account you're posting with, when you sign into the same account on an Xbox One you will still have your subscription there.
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Account and subscriptions

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