Account Balance

Discus and support Account Balance in XBoX Accessibility to solve the problem; So I put money on an Xbox/Microsoft account that my kids do not even use! How do I transfer that money onto the account that they use?... Discussion in 'XBoX Accessibility' started by BoyMomPartyof4, Apr 26, 2020.

  1. Account Balance


    So I put money on an Xbox/Microsoft account that my kids do not even use! How do I transfer that money onto the account that they use?

    :)
     
    BoyMomPartyof4, Apr 26, 2020
    #1
  2. Mr PJ01 Win User

    account balance

    Hi there,

    You may have a glitch in the system that is not allowing you to spend what you currently have or that is still showing a previous balance that is no longer available. You can chat with an expert here
    support.xbox.com/.../contact-us

    Hope this helps.
  3. MKDeed Win User

    Account Balance

    Sadly you cant the only thing you might be able to do is gift with item from the account with the money to the one they use.
  4. XBF Steven R Win User

    Account Balance

    Hey there BoyMomPartyof4

    Thanks for reaching out to the Forums for clarity concerning transfer of Microsoft account funds between accounts. Unfortunately, Microsoft account funds can't be transferred between accounts. In this instance, if your kids wanted something
    using those funds, theonly thing you might be able to do is use those funds to gift their accounts.

    Hope this was helpful.

    Thanks for reading!
  5. HassanB Win User

    account balance

    Hello,

    Please visit this page here and take a look at your account balance, does it show up in points or currency (this cannot be undone)?

    If the balance is showing as currency then it means the following:

    A.) You or someone that uses your console has registered the console for the Xbox 360 Dashboard Beta back in July. This can be seen with the "Beta" channel on the dashboard. If you don't have this "Beta" channel, then the console you're on does not have the
    dashboard beta.

    OR

    B.) You've downloaded your profile to a console that has the beta and your account has been converted from using Microsoft Points to your local currency.

    -

    If it's option B (sounds like it in your case), then this means that you can only make purchases on the console that has the beta dashboard. This dashboard will be released to everyone later this year (Fall 2013 - no other specific date just yet). Once you've
    made any sort of purchases you can then return back to your console and re-download that content using your download history (Dashboard > Settings > Account > Download History).
  6. DustinLamb Win User

    account balance

    what if i never got the update for the beta
Thema:

Account Balance

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