Account Broken

Discus and support Account Broken in XBoX Accessibility to solve the problem; After I had an issue logging into my computer using my Microsoft account I was forced to create a new password. After I managed to log in, I wanted to... Discussion in 'XBoX Accessibility' started by WilliamSch, May 14, 2022.

  1. WilliamSch
    WilliamSch Guest

    Account Broken


    After I had an issue logging into my computer using my Microsoft account I was forced to create a new password. After I managed to log in, I wanted to play Minecraft. Now that I have to use my Microsoft account to log into that game, I had to relog in, however, the brand new password that I had created was not working. So, I had to make a new password, after just making one. But for some reason, it forced me to enter in a new email as well. Afterward it then started to take to new Xbox create an account, I followed along, eventually it spat me out to the normal Minecraft launcher, and now it says I don't own the game. And that this is somehow a separate account from my original one. What happened? how do I fix this?

    :)
     
    WilliamSch, May 14, 2022
    #1
  2. Bennicbane Win User

    Broken Rewards or Broken Account?

    Right sorry I should have been more specific. I'm missing rewards from re-upping my gold status about a week ago now and purchasing Wolfenstein about 2-3 days ago.
  3. XBLRewards8 Win User

    Broken Rewards or Broken Account?

    Hello Bennicbane,

    As Smwutches says, we no longer award Credits for Gold renewals. Also, since your purchase did not complete any offers, it will be a part of your MyVIP payback, which is calculated as a monthly whole and placed as pending midway through the following month.
  4. Smwutches Win User

    Broken Rewards or Broken Account?

    As of July 1, 2014, there are no offers to receive credits for renewing gold.

    There are currently no offers Wolfenstein qualifies for. If you are eligible for VIP rebates, it would be part of your rebate for this month. Rebates are calculated after the end of the month and given by the 15th of the next month. So it would be too soon
    to see credits pending for October purchases.
  5. Smwutches Win User

    Broken Rewards or Broken Account?

    What offers are you looking for credits from?
  6. Mister Mascot Win User

    Broken account

    Hey there aspiredhelix,

    Which account are you seeing the issue with and are you able to sign in on Xbox.com? Do you see an error message or error code?

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Account Broken

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