Account Credit for Xbox Outages

Discus and support Account Credit for Xbox Outages in XBoX Games and Apps to solve the problem; Hi, when should subscribers expect credit for the huge outages in the recent weeks? 0e67b7e3-7b52-4432-8d02-917c0e7e92a6 Discussion in 'XBoX Games and Apps' started by snnelk, Sep 12, 2019 at 9:03 AM.

  1. snnelk
    snnelk Guest

    Account Credit for Xbox Outages


    Hi, when should subscribers expect credit for the huge outages in the recent weeks?

    :)
     
  2. XBF Javier R Win User

    Account Credit for Xbox Outages

    Hello Snnelk,

    We thank you for bringing this inquiry to our forums community, and understand that this concerns credit for recent outages for Xbox Live Services.

    As stated within the Microsoft Service Agreement Section 6.B:

    "We strive to keep the Services up and running; however, all online services suffer occasional disruptions and outages, and Microsoft is not liable for any disruption or loss you may suffer as a result. In the event of an outage, you may not be
    able to retrieve Your Content or Data that you’ve stored. We recommend that you regularly backup Your Content and Data that you store on the Services or store using Third-Party Apps and Services."


    We apologize for the inconvenience, but as per our service agreement, there won't be any available form of compensation.

    We will be locking this thread to avoid repetitive responses, but encourage you to make a new thread for any other questions or concerns you may have.

    Best wishes!
  3. ZombieCartmanYT Win User

    Problems problems problems!

    These sort of outages do occur from time to time on both XBL and PSN. Good luck with the 3 months of free gold. i'm sure we will all be credited for lost time if it's a major outage.
  4. CAMMofTHRONES Win User

    Would there be a credit for the outage today?

  5. KRG Xero X Win User

    Would there be a credit for the outage today?

    As Umbreawesome said, wait for Xbox to release a statement about it. The answer is probably not, because Xbox could not afford to give away thousands of dollars every time something in the system breaks. I'm sorry, but it's not us who can tell you- Xbox
    LIVE Officials are the only ones who can confirm anything. Hope this helps out a little.
  6. Yousef Islam Win User

    Would there be a credit for the outage today?

    You'd have to wait for Xbox LIVE to make an official announcement regarding that, although I sincerely doubt that will be the case.
Thema:

Account Credit for Xbox Outages

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