Account Email Recovery

Discus and support Account Email Recovery in XBoX Sales and Promo to solve the problem; I have been trying to recover my old Xbox account i created years ago. i have upgraded allot of systems on one of my console switches iv lost my... Discussion in 'XBoX Sales and Promo' started by NateShepherd, Jul 8, 2019.

  1. NateShepherd
    NateShepherd Guest

    Account Email Recovery


    I have been trying to recover my old Xbox account i created years ago. i have upgraded allot of systems on one of my console switches iv lost my account i have also forgotten my email but i remember my password i remember my credit card info stored on
    it i have spent well over 300 dollars on this account i haven't used it since i had my last Xbox 360. please any help i can get would be great!

    :)
     
    NateShepherd, Jul 8, 2019
    #1
  2. PalmettoBling Win User

    Old email linked to Xbox account deleted

    Building on the wise Mistress Sara, account recovery is likely the best bet. There is a difference between the email account and your Microsoft Account. Your Microsoft account can be tied to other emails, and would have to be specifically closed. The
    recovery option is the best route because it should provide other options for account recovery other than sending an email to the account that no longer exists.
  3. Smwutches Win User

    account email recovery

    You would need to contact support. As long as you can verify that you are the owner of the account, they can get you the email. 1-800-4my-xbox if you're in the US/Canada or
    support.xbox.com/contact-us
  4. Oraclea Win User

    Account Email Recovery

    Hi, I would recommend trying the steps in the
    Microsoft Lost Account Solution
    to try some possible steps to recover the email address. Note that the guide may refer you to
    contact an Xbox Support agent at the primary contact site if none of the steps in the guide are successful in recovering the missing information. Hope this helps!
  5. XBF Brad A Win User

    Account Email Recovery

    Hello Nate,

    In this case it would be best to request a call from support. If they can verify the account they will be able to give you information on the account. They may be able to look the account up with the gamer tag or credit card.

    When you go to Contact Us,follow these steps to request a call from support:



    • Step 1 ----select Xbox One
    • Step 2 ----select see other options then subscription changes
    • Step 3-----select show contact options

      Step 4 ----select request call from support

    Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives request a call from support as a contact option.



    Hope this helps.



    Thanks,

    Brad
  6. Alucario Ultra Win User

    Account Email Recovery

    Hello there!

    I'm sorry to tell you, but if your gamertag/account is older than 5 years without your logging, then they will be erased, and recicled.

    Try looking for your email in your saved password section of your browser. But, you can also try asking MS support, they are probably the only ones who can help you.
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Account Email Recovery

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