Account/Gamertag Issue - Please Help!

Discus and support Account/Gamertag Issue - Please Help! in XBoX on Consoles to solve the problem; Hi I've got myself in a bit of a mess with my account and looking for help please. I created a gamertag when I first got an Xbox 360 many years ago.... Discussion in 'XBoX on Consoles' started by BRISTOL86, Aug 24, 2015.

  1. BRISTOL86
    BRISTOL86 Guest

    Account/Gamertag Issue - Please Help!


    Hi

    I've got myself in a bit of a mess with my account and looking for help please.

    I created a gamertag when I first got an Xbox 360 many years ago. Then for some reason when I got my Xbox One I created a new account with a new gamertag.

    Now I want to go back to my old account and gamertag (just because I want the old gamertag back) and I don't know what my options are.

    Is there any way the old account can be deleted so that my old gamertag becomes free again? Trouble is on my new account I have paid purchases and a 15 month Xbox Live subscription that I'm not prepared to lose.

    Or, if I was to buy a gamertag change on the OLD account, would that 'free up' my old gamertag so that I can change my gamertag on my NEW account back to what it was?

    Apprciate any help. Many thanks.

    :)
     
    BRISTOL86, Aug 24, 2015
    #1
  2. thomo
    thomo Guest
    thomo, Aug 24, 2015
    #2
  3. TooTallMike
    TooTallMike Guest
    please help!! gamertag issue

    so i currently have two gamertags listed under my email and theres only one that i want.... but the one i dont want is the one im using now. how do i transfer to the other one listed on my email and get rid of the one im currently using? any help would be
    greatly appreciated.
     
    TooTallMike, Aug 24, 2015
    #3
  4. onyxishere
    onyxishere Guest

    Account/Gamertag Issue - Please Help!

    Sorry to hear it. There's no telling when or if a gamertag will be released if requesting such were allowed (it is not). Also, you could certainly try to change the gamertag on the other account but, again, you're left with the possibility that someone,
    somewhere may choose the same gamertag and get it before you do.

    What you could do however is make sure that the tag you are using on the Xbox One is set as the Home console tag and then add the 360 tag to the family. The Gold membership and games will be shared to the second tag on the Xbox One console.
     
    onyxishere, Aug 25, 2015
    #4
  5. onyxishere Win User

    Account/Gamertag Issue - Please Help!

    Sorry to hear it. There's no telling when or if a gamertag will be released if requesting such were allowed (it is not). Also, you could certainly try to change the gamertag on the other account but, again, you're left with the possibility that someone,
    somewhere may choose the same gamertag and get it before you do.

    What you could do however is make sure that the tag you are using on the Xbox One is set as the Home console tag and then add the 360 tag to the family. The Gold membership and games will be shared to the second tag on the Xbox One console.
  6. Avozil Win User

    Gamertag Issue - Please Help

    I tried removing my profile and reloading it and it did not work. VocalGoldfish still appears in my party and even in Goat Simulator when I started up the game and it still shows up on Xbox.com.
  7. {Parity} Win User

    Gamertag Issue - Please Help

    Trying removing your profile from the console and reloading it. Let us know if that works. Good Luck!!
  8. onyxishere Win User

    please help!! gamertag issue

  9. {Parity} Win User

    Gamertag Issue - Please Help

    Try doing a hard reset like this. Hold the power button on the console for 10 seconds or until the power shuts down completely. Unplug the power cord from the back of the console for 5 minutes. Plug the power cord back in and restart the console. Once
    it is back up and operational test for results. Let us know. Good Luck!!
Thema:

Account/Gamertag Issue - Please Help!

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