Account got charged

Discus and support Account got charged in XBoX on Mobile to solve the problem; They charged my account for $63 why do still not have Xbox live 38c40bb0-93d0-4f38-bee4-b801e5da15aa Discussion in 'XBoX on Mobile' started by AntwainPuryear, Dec 29, 2019.

  1. Account got charged


    They charged my account for $63 why do still not have Xbox live

    :)
     
    AntwainPuryear, Dec 29, 2019
    #1
  2. AyeeJamesy Win User

    Account got charged

    I think you have to set up the subscription
  3. luissolid Win User

    Account got charged

    Hello welcome to the forums!

    Verify your account here on subscriptions:

    account.microsoft.com

    Regards!
  4. NaZoooom Win User

    Account got charged

    Hi AntwainPuryear,

    First off check to see your subscription is showing on your Xbox One. This support page link on Viewing
    and managing your subscriptions on Xbox One will help.

    Now remove your Microsoft account on Xbox One

    Perform a power cycle / reset on the console

    Add your profile and sign in. If you did bot see your subscription in that first step, check again. Hopefully this will help :)
  5. kev edin Win User

    Account got charged

    Ye as said log into your Microsoft account on pc or phone , got to subscriptions and check to see if it's there.

    If not you will have to get in touch with Microsoft to fix it out for you . 👍🤔
  6. SpiffyClient9 Win User

    Forgot windows live email for previous account

    And I still got charged.. but if that's the only way, what's the number? And I made sure auto renewal was off before i deleted the account off my console and still got charged.
Thema:

Account got charged

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