Account got hacked and the person used up all my home Xbox switches

Discus and support Account got hacked and the person used up all my home Xbox switches in XBoX on Consoles to solve the problem; I've reset my password for now, but now I don't have a home Xbox, I went to devices and removed the other home Xbox but now I can't get the home Xbox... Discussion in 'XBoX on Consoles' started by granolaa, Jul 15, 2021.

  1. granolaa
    granolaa Guest

    Account got hacked and the person used up all my home Xbox switches


    I've reset my password for now, but now I don't have a home Xbox, I went to devices and removed the other home Xbox but now I can't get the home Xbox back again, also I'm not eligible for the survey to get one extra switch

    :)
     
    granolaa, Jul 15, 2021
    #1
  2. XBF Houmaidi O Win User

    Account got hacked and the person used up all my home Xbox switches

    Hello @granolaa!

    Sorry that you are facing these issues but unfortunately, If you’ve made five home Xbox switches for the year and need assistance plus the additional one, you will need to wait till you are eligible for another switch again.
  3. classicdms Win User

    Region change

    My account got hacked last year and switched from a US account to a Russian Account. I tried to have my account switched back and they told me that region switches could only happen once a year. They couldn't do anything for me, even though they verified
    that my account region got switched after the hack.

    All of a sudden, region changes aren't possible? Am I supposed to be stuck with a Russian Account forever? And lose all of the games I've bought on my this account? How ridiculous is that?
  4. SKULLFACE Win User

    Made my Xbox my "home" Xbox, now all games on my other Xbox are unplayable

    Even stranger, I just realized this...

    My account > Settings > Personalization > My home Xbox > Make this my Xbox UNCHECKED

    Kids account > Settings > Personalization > My home Xbox > Make this my Xbox CHECKED

    My account > can play all games

    Kids account > can't play games and gets the "The person who bought this needs to sign in" error

    Do I need to switch it to My Account? If I do so it simply says I'll have 4 switches left.
  5. NbaNba Win User

    Home xbox

    My account was hacked and i just got it back and there wasnt a switch on it
  6. xNoOneLikesYoux Win User

    File Complaint- Router Hacked through XBox Live account

    I am sorry that you got hacked! But I was very happy to come across your post! My son's console was hacked as well as his account. This hacker was able to pull up a CC that was used one time to purchase a game and then all the info was removed he then used
    that CC to purchase over 300.00 worth of games and packs. Now here is where it gets odd- all of this was downloaded to my sons console. But at the time this was being done my son was not even at home and his console was turned off. I even told the people at
    Xbox I could provide them with video proof that he was at a Walmart when 3 of the purchases were being made. Their response was he did this. So now it is left up to me to find the person who did this.
Thema:

Account got hacked and the person used up all my home Xbox switches

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