Account hacked and email changed

Discus and support Account hacked and email changed in XBoX Accessibility to solve the problem; In 2014 I stopped playing xbox 360 and switched to pc gaming, I havent logged in to the account in years and recently my girlfriend got and xbox one, I... Discussion in 'XBoX Accessibility' started by zakdavis1, Sep 1, 2019.

  1. zakdavis1
    zakdavis1 Guest

    Account hacked and email changed


    In 2014 I stopped playing xbox 360 and switched to pc gaming, I havent logged in to the account in years and recently my girlfriend got and xbox one, I went to log into my account and the prompt said it no longer existed, when I tried to recover the account
    the prompt said the email was attached to my new email AND a second email to a yahoo email. I don't have a yahoo email. I'm pretty sure someone hacked it and changed the email and who knows what else. The gamertag still exist and the name is unchanged, its
    "xzackbear" (i know its awful, I was in middle school when I got a 360) I've searched and searched but can't find a way to recover the account. Is there anyway of getting it back? I'm pretty sure I could answer the security questions if they werent changed,
    and I had a ton of content I bought over the years I'd love to revisit.

    :)
     
    zakdavis1, Sep 1, 2019
    #1
  2. BoomyBarbecue99 Win User

    Sign In problem

    Turns out that my account was hacked and the email address was changed.
  3. HassanB Win User

    account hacked. email changed

    Hi,

    Sorry, there's no one on this forum that is able to assist with hacked accounts. You would need to exclusively speak with Xbox Support and ask them to file an unauthorized use request ticket. You can reach out to phone support
    here.
  4. denis97g Win User

    Account hacked and email changed

  5. Njal the Blue Win User

    Account hacked and email changed

    How long ago are you talking of, since you last logged into that microsoft account? If it was dormant for 5 years then Microsoft may well have closed it down and released the gamertag, hence why you can find it. As denis97g suggests, go through the compromised
    account solution to see if you can recover it.
  6. xTheProHD Win User

    Did I get hacked?

    I dont know if your account has been ''hacked'' but if i were i would change my password! or your email on the account!!
Thema:

Account hacked and email changed

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