Account Hacked and Email Disabled

Discus and support Account Hacked and Email Disabled in XBoX Accessibility to solve the problem; Our Microsoft account was recently hacked and fraudulent charges were made. We recocvered the account but the hacker canceled the recovery process and... Discussion in 'XBoX Accessibility' started by JYoung_2020, Apr 18, 2020.

  1. JYoung_2020
    JYoung_2020 Guest

    Account Hacked and Email Disabled


    Our Microsoft account was recently hacked and fraudulent charges were made. We recocvered the account but the hacker canceled the recovery process and took full control. They removed the email and phone number associated with the account. How can
    we regain access? We are unable to contact support via chat or telephone.

    :)
     
    JYoung_2020, Apr 18, 2020
    #1
  2. JYoung_2020 Win User

    Account Hacked and Email Disabled

    I tried the recovery but the havker removed our email and phone. Microsoft basically says we do not exist and create new account
  3. SpiralOut46and2 Win User

    Account Hacked and Email Disabled

    Best of luck with Support through the link provided, and you might also want to set up a pass code and 2 factor authentication, to prevent this from happening again in the future.
  4. Reactor Leak SF Win User

    Account Hacked and Email Disabled

  5. XBF Steven R Win User

    Account Hacked and Email Disabled

    Hey there JYoung_2020,

    Thanks for reaching out to the Forums for advice on how to proceed with handling your issue. I can totally understand how disheartening this situation could be for anyone. If they have changed the sign-in email, the only recourse would be
    to contact customer support, as they are equipped to deal with it that.

    When you get the chance, give that a shot and let us know if that helped.

    Hope it does.

    Thanks for reading!
  6. Sayann X Win User

    Account Hacked and Email Disabled

Thema:

Account Hacked and Email Disabled

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