Account hacked

Discus and support Account hacked in XBoX Sales and Promo to solve the problem; My account was hacked and this criminal ordered an Xbox live gold 12 month membership as a gift (to themselves) through my account. When I saw the... Discussion in 'XBoX Sales and Promo' started by ReneeMLB, Feb 25, 2019.

  1. ReneeMLB
    ReneeMLB Guest

    Account hacked

    My account was hacked and this criminal ordered an Xbox live gold 12 month membership as a gift (to themselves) through my account. When I saw the charge go through my bank account, I immediately called Microsoft and informed them of the unauthorized order
    on my account. I was advised to request a refund through xbox online. So, I submitted the refund request, with a brief explanation. Unfortunately, a day or so later, I received an email from an xbox representative stating that I am ineligible for a refund.
    Then, I called and spoke to an xbox representative, who was very arrogant and unsympathetic. He had said that the only way to pursue a refund is hrough email?

    It seems to me like xbox allows people to steal from other people, giving victims no recourse or way to get their money back.

    Has anyone else had a problem like this with xbox?

    ReneeMLB, Feb 25, 2019
  2. Merlin4421 Win User

    I got to play the xboxone and ps4....

    Beachbum don't get in a hacking argument lol. Hacking single accounts is different than hacking into the PSN and stealing account info and credit cards.
  3. brandiesel1 Win User

    Microsoft Refund Policy is a JOKE!

    Your account wasn’t hacked. No one hacks an account and buys games for them lol.
  4. Obsessive Power Win User

    Microsoft you have a PROBLEM

    Unless a main website or service has been hacked - like PSN, it's not a hack ok.

    Phishing, NOT a hack

    Social engineering, NOT a hack

    Giving someone your LIVE ID to someone else and then losing your account,
    NOT a hack

    Using dodgy software or websites offering free points and what not, then losing your account, still
    NOT a hack.

    Signing up for various suspect websites using the same email address and password for LIVE. then losing your account. still
    NOT a hack.

    If EA was compromised and it held your Windows LIVE ID, this is technically a hack, but it's EA that would have been hacked, not Xbox LIVE. When I say 'hack' I mean a real, sophisticated website or server attack. A hack in the literal sense of the word.
  5. VanBur3n Win User

    Can you reset my gamerscore???

    I wonder what will be people's next excuse for hacking their account. Their fish hacked it?
  6. dup32b639db-6446-4e5 Win User

    Good guy hacker

    How did your account randomly get hacked? I dont think people can just hack any account they want.

Account hacked

  1. Account hacked - Similar Threads - Account hacked

  2. Hacked account

    in XBoX on Consoles
    Hacked account: Hi my xbox and account has been dodgy for a long time within everything i do, gaming, apps, browsing internet and even spotify was showing me music that doesnt seem right. But today i played darts...
  3. Free nickname change after hacking your account

    in XBoX Accessibility
    Free nickname change after hacking your account: Hey microsoft Recently I had such a situation that I had hacking into the account and the burglar changed the player's tag and now you are asked if I could get another free change of the player's...
  4. Account hacked and email changed

    in XBoX Accessibility
    Account hacked and email changed: In 2014 I stopped playing xbox 360 and switched to pc gaming, I havent logged in to the account in years and recently my girlfriend got and xbox one, I went to log into my account and the prompt...
  5. My friends account hacked

    in XBoX on Consoles
    My friends account hacked: Very reccently my friends account has been hacked all of his games removed and subscriptions cancelled is there a way for him to get the games back? a5fc749c-9322-48d9-b8a1-c1ae17846c5a
  6. My account was hack or scammed I don’t know what happened

    in XBoX on Consoles
    My account was hack or scammed I don’t know what happened: My account has been hack and all my emails and numbers and password was changed and i played fortnite on that acc it has all my skins and i really need that back can yall plz help me...
  7. hacked account

    in XBoX on Consoles
    hacked account: i recently my mums microsoft account got hacked while i was away. over £80 was fraudulently spent, on gift codes, and other stuff for xbox. they changed the password etc, but i got it back, im now...
  8. conta hackeada [Hacked account]

    in XBoX Sales and Promo
    conta hackeada [Hacked account]: ol, ontem recebi um e-mail de uma compra que não havia realizado, tal compra foi feita pela minha conta e pelo cartão do meu pai que havia sido cadastrado pra assinatura da gold+game pass gostaria...
  9. Are there any hacked Xbox One accounts ? need help I am buying one

    in XBoX Games and Apps
    Are there any hacked Xbox One accounts ? need help I am buying one: Greetings Folks I have Xbox and a local seller is selling Xbox One account he says its has 400 games and Xbox Gold Live upto year He is selling it for 40$ What I am worried about is if its a...
  10. Recoverery from hacked parent account

    in XBoX on Consoles
    Recoverery from hacked parent account: My grandson's Xbox appears to be operating fine, but his mother's parent account and its backup account seem to be irretrievably hacked (passwords, phone numbers, security questions all changed;...