Account locked everytime I log in

Discus and support Account locked everytime I log in in XBoX Accessibility to solve the problem; Everytime I log in to this xbox/microsoft account it tells me its been locked and has to be unlocked via an SMS. Its a huge pain and apparently will... Discussion in 'XBoX Accessibility' started by Niy2.0, Apr 30, 2022.

  1. Niy2.0
    Niy2.0 Guest

    Account locked everytime I log in


    Everytime I log in to this xbox/microsoft account it tells me its been locked and has to be unlocked via an SMS. Its a huge pain and apparently will stop accepting my phone number at some point accordsing to other posts with similar issues.
    Its a secondary account on my home xbox, only ever been used on this console and pc so its not like theres any 'suspicous activity' or log in attemps.
    Any solutions/advice? Thanks

    :)
     
    Niy2.0, Apr 30, 2022
    #1
  2. NerdHolly Win User

    Account locked everytime I log in

  3. WPAK Win User

    Xbox account log in fails everytime

    Hi there,

    if this is only happening on your xbox live account I would suggest to try removing and redownloading your profile. Be sure to do a power cycle in between those steps

    See this link on how to remove a profile:
    support.xbox.com/.../remove-profile-from-console


    Let us know the results
  4. WPAK Win User

    Xbox account log in fails everytime

    If its the same issue, can you try switching to the Energy safe mode. That should work around the issue for now.

    When the April update is released you could try the Instant-On option again to see if the issue has been resolved
  5. bilbo t baginzz Win User

    Xbox account log in fails everytime

  6. slaggot Win User

    Doesn't work on pc

    Having the same prob played for over an hour it said a different profile logged in and that was it CTD. Now everytime i open it it logs into my xbox account and CTD. Contacting support is a joke
Thema:

Account locked everytime I log in

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