Account locked & Microsoft are just keeping me running around in circles

Discus and support Account locked & Microsoft are just keeping me running around in circles in XBoX Accessibility to solve the problem; So basically i was informed of suspicious activity on my account, i was asked to change my password which i did and after that my account was locked... Discussion in 'XBoX Accessibility' started by DaveJones_84, Feb 11, 2021.

  1. DaveJones_84
    DaveJones_84 Guest

    Account locked & Microsoft are just keeping me running around in circles


    So basically i was informed of suspicious activity on my account, i was asked to change my password which i did and after that my account was locked down.

    I have filled out 2 questionnaires and now im being asked to fill out a third. Received a follow up email from a susposed security agent asking for lots of in depth questions asking me to supply them with a full list of email contacts and phone numbers from colleagues i associate with online. I have spoken to said colleagues and as they so rightly say are unhappy to have their details handed out (data protection, GDPR).

    The return email i received from a security agent was just appalling, honest to god the grammar and use of the English language was seriously questionable.

    I have purchased over 160 games digitally from xbox live and still have an xbox gold subscription that im unable to access as Microsoft will not give me access to the associated account. It got to the point i had to phone an agent directly (these are not inexpensive calls).

    Im not happy with the level of service and i want my subscription refunded. It is clear to me from reading other users posts that Microsoft are regularly doing this to other customers...perhaps Microsoft are trying to force others users to purchase duplicate titles as financially times are very tough on people. There is no way in hell im doing that! From this point i refuse to contribute to Microsoft's profits any further. Its pretty obvious they are trying to con people. I won't be using any of their services in future instead ill simply switch to PlayStation 5.

    I just hope no one else is caught out by this obvious scam... let's face it, theyre just trying to screw every bit of money from people they can. NEVER AGAIN WILL I SPEND ANY MONEY WITH MICROSOFT.

    TOTAL CON!!!!!

    :)
     
    DaveJones_84, Feb 11, 2021
    #1
  2. CurrySuperman Win User

    Have not received my Free Copy of South Park: The Stick of Truth after preordering SP: Fractured But Whole!

    No reply. Keep getting the run around. Every Xbox person I speak to keeps sending me in circles.
  3. katum88 Win User

    digital download code problems

    Activision was about as useful as Microsoft was. keeps me running is circles.
  4. Sato Rengetsu Win User

    Account cancellation

    It just takes me around in circles to the page that says I need to cancel any paid services or Microsoft Points account associated with my Microsoft account, which I've done.
  5. LisaSchroedter Win User

    Account Cancellation

    It just keeps me going around in circles. I am at the point where I need a phone number to speak to someone.
  6. a tired old guy Win User

    New S&R Trend wtf!!

    I like to just run circles around them and stab them in the back
Thema:

Account locked & Microsoft are just keeping me running around in circles

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