Account Management

Discus and support Account Management in XBoX Accessibility to solve the problem; Good day I purchased an Xbox 1 S console (previously owned PS3) and used my e-mail adress to create my microsoft account. My son requested that he be... Discussion in 'XBoX Accessibility' started by Mark Areington, Jul 15, 2019.

  1. Account Management


    Good day

    I purchased an Xbox 1 S console (previously owned PS3) and used my e-mail adress to create my microsoft account. My son requested that he be the "Main" profile on the new console so we set it up for him using MY mail adress. I then created a new secondary
    mail adress for myself in order to create my own profile. Now i want to know is, is it possible to manage the account so that i can use "MY" initial mail (the one my son is using) on my profile and to create a new mail adress for him. That being said, if this
    is possible and without either one of us losing our saved game data or having to start from scratch, can i share the Xbox live with him so that he can still play online?

    :)
     
    Mark Areington, Jul 15, 2019
    #1
  2. Mad Cow Dizease Win User

    account management

    Hi Rafael, if you by any chance had a payment option such as a credit card on your account, that would help you out a lot. I suggest
    contacting Xbox Support by phone in this case.

    If you still can’t find your Microsoft account information, contact Xbox Support using the Assistance information at the bottom of this page. You’ll be asked several questions to confirm your identity before your Microsoft account can be looked up. Please
    have your payment information (such as the credit card associated with your account) handy when you contact Xbox Support.
    Source
  3. HassanB Win User

    Account Management

    Hi,

    For any sort of questions in regards to banned accounts, please post in the "My LIVE Account was Suspended" section of the forums
    here.
  4. SHOOTJAKE Win User

    Account management

    Can anybody tell me the next step to fix this??
  5. SHOOTJAKE Win User

    Account management

    But I turned automatic renewal off, I had the Xbox music pass trial and no longer wanted the service so it directed me to the auto renewal shut off, like you did, and it was already off.
  6. Mister Gwyther Win User

    Managing Account?

Thema:

Account Management

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