account.microsoft.com/rewards not being updated?

Discus and support account.microsoft.com/rewards not being updated? in XBoX Rewards to solve the problem; So, back in June I had redeemed a number of points for contest entries. Looking at the site again, and not only are some of the contests that I had... Discussion in 'XBoX Rewards' started by HailedNoobicus, Aug 10, 2018.

  1. account.microsoft.com/rewards not being updated?


    So, back in June I had redeemed a number of points for contest entries. Looking at the site again, and not only are some of the contests that I had entered no longer visible, even under the "Winners" tab, but the other contests have not had their
    winners updated since March.

    If the site isn't being kept up to date, how would I know if I won a contest? How do I view the status of the contests that specifically I had entered? There appears to be no way to filter the contests by those you have entered, to make status checking
    easier.

    I called Support multiple times, and they have not been able to assist, and directed me here.

    :)
     
    HailedNoobicus, Aug 10, 2018
    #1
  2. Smwutches
    Smwutches Guest
    account.microsoft.com/rewards not being updated?

    Xbox support does not handle the Rewards program. And since this is not an Xbox Rewards program issue, support in the forums will not be able to assist. You will need to contact Microsoft Rewards support via the link I gave you.
     
    Smwutches, Aug 10, 2018
    #2
  3. account.microsoft.com/rewards not being updated?

    I called Support multiple times, and they have not been able to assist, and directed me here.
     
    HailedNoobicus, Aug 10, 2018
    #3
  4. account.microsoft.com/rewards not being updated?

    If you won you would receive an email with instructions on how to receive your prize
     
    whiteandshiny, Aug 11, 2018
    #4
  5. dxrules
    dxrules Guest
    You will be contacted through email if you win, you didn't win you don't get contacted. No real way of knowing unfortunately.
     
    dxrules, Aug 11, 2018
    #5
  6. Saeleth
    Saeleth Guest
    I believe that when you earn a reward it will show up on your rewards page at the end of a season, and if it is anything with a code or that needs to be shipped they will e-mail you directly in regards to it.
     
    Saeleth, Aug 12, 2018
    #6
  7. Smwutches
    Smwutches Guest
    That only applies to the Ambassador program. The Microsoft Rewards program does not run on seasons.
     
    Smwutches, Nov 3, 2018
    #7
  8. Smwutches Win User

    account.microsoft.com/rewards not being updated?

    Xbox support does not handle the Rewards program. And since this is not an Xbox Rewards program issue, support in the forums will not be able to assist. You will need to contact Microsoft Rewards support via the link I gave you.
  9. HailedNoobicus Win User

    account.microsoft.com/rewards not being updated?

    For help with the Microsoft Rewards program, you'll need to contact their customer support.
    I called Support multiple times, and they have not been able to assist, and directed me here.
  10. Smwutches Win User

    account.microsoft.com/rewards not being updated?

    For help with the Microsoft Rewards program, you'll need to contact their customer support.
  11. dxrules Win User

    account.microsoft.com/rewards not being updated?

    You will be contacted through email if you win, you didn't win you don't get contacted. No real way of knowing unfortunately.
  12. Saeleth Win User

    account.microsoft.com/rewards not being updated?

    I believe that when you earn a reward it will show up on your rewards page at the end of a season, and if it is anything with a code or that needs to be shipped they will e-mail you directly in regards to it.
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account.microsoft.com/rewards not being updated?

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