account problems and unable to get through to microsoft

Discus and support account problems and unable to get through to microsoft in XBoX Accessibility to solve the problem; on my xbox some of my accounts keep getting locked even after i unlock them but i cant find out why and when i try to speak to microsoft it keeps... Discussion in 'XBoX Accessibility' started by james barlow1, Aug 14, 2022.

  1. account problems and unable to get through to microsoft


    on my xbox some of my accounts keep getting locked even after i unlock them but i cant find out why and when i try to speak to microsoft it keeps saying they are unable to process my request for a callback can anyone else help me figure out how u find out why my accounts keep getting locked

    :)
     
    james barlow1, Aug 14, 2022
    #1
  2. Dérek Augusto Win User

    account problems and unable to get through to microsoft

    Hello!

    My name is Dérek, I'm an independent platform consultant and I'm grateful for the opportunity to help you.

    James, Can you explain better what happens?

    You try to log into your account, and what exact message appears?

    Do you share your account with more people?

    Do you log in multiple accounts on your console, or do you create multiple accounts?
  3. Puppy Fujo Win User

    My account says temparally suspended

    Have you checked the Enforcement site and logged in using your Microsoft account? Spazpol gave the correct website address. You may check Xbox Live suspensions there.

    If you are unable to login to your Microsoft account that is a different problem. The website below walks you through issues with your Microsoft account including adding security information to help verify you if you are unable to login..

    Microsoft Account Access and Security
  4. XBF Erick C Win User

    I can't restore my account, it was blocked when i entered the wrong password (half of it)

  5. Dionysius 23 Win User

    E3 mixer promotion/Giveaway

    The same here, tried contacting microsoft but I was unable to get through to them.
  6. XBF Leo G Win User

    801540a9

    Hello skyhighred,

    Thank you for posting on the Xbox forums. We understand that you are unable to sign in to your account due to a problem with the credentials. Your account may have some restrictions that need to be cleared out through the
    Microsoft account website before you can use it on a console. We recommend attempting to log in to the Microsoft account website on a cell phone, computer or tablet. Are you able to
    successfully log in to your account on the Microsoft account website through a different device? Does an error message appear? Be sure to let us know the results!
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account problems and unable to get through to microsoft

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