Account problems

Discus and support Account problems in XBoX on Consoles to solve the problem; I tried to get my account back up to download some games and my account doesn't say my name or any of my gamerscore, any idea's on how to fix this?... Discussion in 'XBoX on Consoles' started by JohnHendricks3, Sep 24, 2019.

  1. Account problems


    I tried to get my account back up to download some games and my account doesn't say my name or any of my gamerscore, any idea's on how to fix this?

    :)
     
    JohnHendricks3, Sep 24, 2019
    #1
  2. Arminator Win User

    Problem with account

    [quote user="RoboticFlea6884"] Says confirm the email ( when I want to access in outlook ) And then I can not get even knowing the pasword[/quote]

    In that case you will have to sign in to your @facebook email and check the confirmation mail.

    [quote user="RoboticFlea6884"]I tried to change the email of live but I cant do ... can you help[/quote]

    Unless you confirm your Facebook email on Live, we (in this forum) can't help, as we are not official Xbox Support staff.

    You can contact the official support here. They can help you managing your account and if necessary help you to move your account to a different email.
  3. Nathan Roberts (Sunk Win User

    Account Problems...

    Hey there, Charlezard13

    It would be better if you created a new thread in regards to your problem so the community can better help you. Each thread created is for each individual that is wanting help. This meaning that everyone who replies to the Original Poster is trying to help
    them. Having multiple people posting for help for different things gets confusing for everyone else who is subscribed to the thread.

    Regards,
  4. hazedesunna Win User

    Account Problems...

    Try logging into a Microsoft site with the email address you don't know the password for. Go through the "I forgot my password" etc screens and select you don't have access to the backup account (I can't remember the exact wording)

    It will ask you to fill out a form to regain the account, which will include asking for loads of details to prove that you are the owner, and hopefully they will give you access back to the account (can take a day or two)
  5. CodyTracy Win User

    Account Problem

    Hey there! Is there any error code that appears with this message?

    With this type of issue, it is best to wait and try again later. If you get an error code with the message, please let us know to further be able to help you.

    In the mean time, you could try to
    clear your cache
    and see if that helps at all.
  6. RobertBuckalew Win User

    Account Problems

    profile might be corrupted , try this .......go into settings and remove all the profiles , (make sure you have the email and password to get them back ) after you remove the profiles , shut the xbox down by holding the xbox logo on the console for 8 seconds
    till it powers down , while it is off , unplug your modem and router for 30 seconds to clear them also , plug the modem and router back up and when they are online , turn the xbox back on , when it is all the way up . re add your main profile ...it may sit
    there and sync a little while but all SHOULD be good afterwards ...
Thema:

Account problems

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