Account recovered, but not my old gamertag?

Discus and support Account recovered, but not my old gamertag? in XBoX Accessibility to solve the problem; Hello to anyone that sees this, I recently got my account recovered from a hacker by Microsoft support, and a lot of my account switched to a new email... Discussion in 'XBoX Accessibility' started by EthanDaGoatWP, Mar 6, 2022.

  1. Account recovered, but not my old gamertag?


    Hello to anyone that sees this, I recently got my account recovered from a hacker by Microsoft support, and a lot of my account switched to a new email and everything. In the email they sent to confirm this, they said my gamertag was changed during the hack and they will compensate with a free gamertag change. But I only recovered my account for my precious gamertag and now it’s on the hackers account to either sell or use for his own. During the time of it getting recovered I had Xbox support telling me everything previous I had on the account would be on the new email and then I had support tell me no, I won’t get it back. Can someone help?

    :)
     
    EthanDaGoatWP, Mar 6, 2022
    #1
  2. bakeryfreshgame Win User

    Recovering an old account

    Do you by any chance remember your main e-mail address from when you set it up? I would guess that is probably your Live ID, maybe check through all of your e-mails to see if you have any from Xbox Live saved in there somewhere.
  3. Ryan Leary Win User

    Recovering a old account

    Thank you for this it just happened today lol
  4. Deku. Win User

    Recovering a old account

    The exact same thing happen to me can someone direct me were i need to go
  5. Kareem Midani Win User

    Recovering a old account

    Try contacting the Xbox Support team!
  6. CrazY1985 Win User

    Recovering a old account

    Sorry man. Dont see any possibilities here
Thema:

Account recovered, but not my old gamertag?

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