Account recovery failure after account transfer

Discus and support Account recovery failure after account transfer in XBoX Accessibility to solve the problem; Hi I got a big issue with how support team has handled my situation as I got ignored via email for 3 months finally had enough contacted support again... Discussion in 'XBoX Accessibility' started by AlyssaMartinez1, Apr 2, 2019.

  1. Account recovery failure after account transfer


    Hi I got a big issue with how support team has handled my situation as I got ignored via email for 3 months finally had enough contacted support again and got no help instead was told that they couldn't transfer my account to a new email since it was already
    done even though I specified that I made a typo and that I have a reading and writing disability they go on to say that I can recover the account even though I told them they transferred it to the wrong email and so I did I tried 5 times to recover the
    [Mod Removed- Profanity] account and got denied and now im not aloud to recover the account anymore your telling me my personal information my [Mod Removed- Profanity] Xbox live my windows files are just locked forever cuz
    of some [Mod Removed- Profanity] mistake I made because I have no time to begin with to deal with this.... This is unacceptable I have my work files locked behind my account my Xbox is us less now what do I do just tell my company sorry Microsoft
    gave up on me cuz I can't spell words right... I need my account back I don't need to make a new one I need my old Xbox live user and I need my windows computer back to complete control now what do I do as before I already went threw the recovery process multiple
    times don't tell me to use my phone number trust me I tried its an old phone that's no longer in service...

    :)
     
    AlyssaMartinez1, Apr 2, 2019
    #1
  2. FreakRoach Win User

    Account recovery failure after account transfer

  3. Atherza Win User

    Account recovery failure after account transfer

    I'd recommend checking out this link here: https://support.microsoft.com/en-gb/help/17875/microsoft-account-recover
  4. WPAK Win User

    Transfer/Account Recovery

    Hi there,

    if you have done all the steps mentioned on here:
    https://support.xbox.com/my-account/microsoft-account/forgot-microsoft-account-solution


    Which sounds like you have done, then the only option left is to contact Xbox Support via Phone (or Chat) at
    http://support.xbox.com/contact-us

    If you have any details from any past purchased or payment options on that account then it could be helpful to have them ready/available when you contact Support. If they can't help you then I'm afraid the only option that might be left is to create a new
    Xbox Live Account.

    Let us know the results
  5. Rock And Lord Win User

    Can't get into xbox account

    after getting the a failure notice or response from the account recovery process, contact support with the important number on that email. they somehow like manually pull it up, like they will send you an email around 2-3 days. Goodluck
  6. ITILIANM0NST0R Win User

    Hacked transfer

    There is not a way to transfer content to another account , you wiuld have to use the account recovery tool and change the email address and passwords for the accout if you are able
Thema:

Account recovery failure after account transfer

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