Account security

Discus and support Account security in XBoX on Consoles to solve the problem; Hi I was wondering if you can help. I need to update my account security but I lost my phone with the number I have registered with my account but I... Discussion in 'XBoX on Consoles' started by xBatesss, Feb 13, 2014.

  1. xBatesss
    xBatesss Guest

    Account security


    Hi I was wondering if you can help. I need to update my account security but I lost my phone with the number I have registered with my account but I need to cancel auto renewal because I won't have money in my account and I'll get a bank charge and simply
    can't afford it. Anything I can do

    :)
     
    xBatesss, Feb 13, 2014
    #1
  2. Chrispys Moderator Musings!

    Harmonix may have lost sales through limited avaiabilty, but you have to take into account the money that harmonix got from MS to secure the exclusive. I bet that little wdge helped to secure the Beatles exclusive that they have got which will be a nice little earner for them at $250 for the full mystery pack.
     
    Captain Speedy, Feb 13, 2014
    #2
  3. Caillou
    Caillou Guest
    Xbox Live Security Check

    Security is kept on the xbox in case people lose their accounts or are being hacked. It is something good that is on xbox.
     
    Caillou, Feb 13, 2014
    #3
  4. Klokkwork
    Klokkwork Guest

    Account security

    To update your security info without being able to immediately verify, you'll need to tell it you don't use those options, and input new information, which will take effect in 30 days. In the meantime, go to Support -> Contact Us -> My Account -> Cancel
    Xbox Live Membership -> Request A Call From Support. Have their support team call you at your current number (It will let you type in the number). When they call, they will already be verified in your account, ready to help you with your auto-renewal.
     
    Klokkwork, Feb 13, 2014
    #4
  5. AndyGodin Win User

    Account Security

    yes there's funds, under a dollar, i haven't made any recent changes i had more then one payment option on it could that be why?
  6. ngocphi Win User

    Account Security.

    so you have to contact accounts.live.com and open an ticket to reset the password to the windows live id

    the email doesn't have to be valid however you do need to verify who you are
  7. AndyGodin Win User

    Account Security

    no im getting a diff message and it wont let me change my email ive talked to customer support and it still wont let me change my *** email
  8. Mister Fitzer Win User

    account security

    Hey Sinzo, it looks like our investigation team should have sent you an email with a resolution today. Have you had a chance to check your email yet? Please let us know! :)
  9. annehorton_4 Win User

    Account security

    Wow Chase I am sorry that happened to you, let me suggest some things to help your account stay safe. When you download your profile to a friends console make sure you do NOT save your password on it; and for the consoles you are currently saved on, use
    xbox 360 profile protection to remove all of the saved passwords on all consoles. This will force your account to require a password on all consoles in the future. you can find that option on XBOX.com under MY Account column to the right.
Thema:

Account security

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