Account suspended (permantly for security)

Discus and support Account suspended (permantly for security) in XBoX Accessibility to solve the problem; Hello, I really need your help, my account has been suspended. I remember I contacted XBOX support because I was hacked by my classmate and the agent... Discussion in 'XBoX Accessibility' started by Simohamed-Ghali, May 7, 2022.

  1. Account suspended (permantly for security)


    Hello, I really need your help, my account has been suspended. I remember I contacted XBOX support because I was hacked by my classmate and the agent told me that she would transfer my data to another account but I found out that on February 12 my account was locked. On March 30, my classmate gave me the password, etc. Now every time I try to log in I get this: Account locked. By the way, account reintegration is not working for me because I have TSV (I have it enabled). Do you have a solution ? for me? Yesterday I contacted them but they tell me that the information I gave is not correct HOW CAN I CALL ME BACK THEN SUPPORT BLOCKED MY IT AND IN ADDITION IT'S BEEN 4 MONTHS THAT I HAVE NO LONGER ACCESS TO MY ACCOUNT .
    Please help me

    :)
     
    Simohamed-Ghali, May 7, 2022
    #1
  2. Lucas Lauer Win User

    Account suspended (permantly for security)

  3. Simohamed-Ghali Win User

    Account suspended (permantly for security)

    thanks have a nice day sir.
  4. Simohamed-Ghali Win User

    Account suspended (permantly for security)

    Thanks i got an update : Good day! I already got a response from our higher department.

    They mentioned that the only option to recover the hacked account is to submit an escalation case for account recovery just like what was recently processed on your account. But this time you will really need to provide enough information about the account. If you forgot the information about the account, you will really need to contact the person that changed your information and talk to that person.

    Other than the escalation for account recovery, there is no other option to recover the account.

    Sorry if the message is in night 12am or 01am.
  5. Lucas Lauer Win User

    Account suspended (permantly for security)

    Please keep me posted. And I really hope it works out for you.
  6. Simohamed-Ghali Win User

    Account suspended (permantly for security)

    ok i'll do that but i already made one a week before and still 0 answers
Thema:

Account suspended (permantly for security)

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