Account Suspension

Discus and support Account Suspension in XBoX Accessibility to solve the problem; Hi. I've been trying to get into my account and, it says its locked. I filled out the form and I got an email saying the account can't be found in... Discussion in 'XBoX Accessibility' started by WPWEEZY, Jan 22, 2020.

  1. WPWEEZY
    WPWEEZY Guest

    Account Suspension


    Hi. I've been trying to get into my account and, it says its locked. I filled out the form and I got an email saying the account can't be found in their records. I don't understand why it happened since Microsoft doesn't tell their users what they did.

    :)
     
    WPWEEZY, Jan 22, 2020
    #1
  2. Daft Badger Win User

    My console got banned for two weeks wannaknow why

    Sounds like you have more than one account on your console & one of the accounts has been suspended.

    As using a secondary account to avoid a suspension on your main account is against the code of conduct then a console privilege suspension was issued to stop you from doing this.

    The console suspension wont show on the enforcement site brandiesel linked but the account suspension will.You can appeal the account suspension if eligible,not the console suspension though.
  3. Daft Badger Win User

    Suspension of account and I can't submit a case review

    Console suspensions are issued to stop people using a secondary account to avoid a suspension on their main account,which is against the code of conduct.

    As mentioned,console suspensions can not be appealed & should end at the same time as the account suspension.
  4. Daft Badger Win User

    What?

    Sounds like a console privilege suspension.

    Using a secondary account to avoid a suspension on another account is against the code of conduct so console privilege suspensions are issued to stop people from doing this.

    One of the accounts on your console must be suspended & due to the console suspension all other accounts on that console will have the same restrictions as the suspended account but will work on other devices which is why your account works on your cousins
    xbox.

    The console suspension should end at the same time as the account suspension ends.
  5. M3tal Daz3 Win User

    Enforcement

    An account suspension completely blocks the affected account from being able to sign in to the Xbox Live service for the duration of the suspension. Account suspensions are issued for a specified duration, often of 1, 7, or 14 days, though egregious or repeated
    violations can result in a permanent suspension.
  6. Daft Badger Win User

    Help please

    Using a secondary account to avoid a suspension on your main account is against the code of conduct.

    Sounds like you have been issued a console privilege suspension to prevent you from doing this.

    All accounts on that console will have the same restrictions as the suspended accont.

    The console suspension will end at the same time as the account suspension.
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Account Suspension

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