account swap issues

Discus and support account swap issues in XBoX on Consoles to solve the problem; I made a new account and tried to move my Xbox gamer tag to that account and then it says: "Sorry, we can't change your Microsoft account right now."... Discussion in 'XBoX on Consoles' started by 404 ErrorUnkown, Jun 13, 2014.

  1. account swap issues


    I made a new account and tried to move my Xbox gamer tag to that account and then it says: "Sorry, we can't change your Microsoft account right now." what do I do?

    :)
     
    404 ErrorUnkown, Jun 13, 2014
    #1
  2. WPAK
    WPAK Guest
    Account swap??

    Hi there

    Yes, as far as I know that includes using your account/gamertag on a different console.

    So you may only use the account on one console (I do advise you to remove the profile (Profile only) from the other console) and after 30 days you should be able to move it to another Microsoft Account.
     
  3. Account Swap

    This happened with me as well, it's extremely frustrating, microsoft should be on top of this.
     
    Player667110408, Jun 13, 2014
    #3
  4. account swap issues

    The Dark One598 Hey there account swap issues :)



    This can be down to one of three reasons:



    1. Your Gamertag is less than 30 days old.
    2. You have already moved your Gamertag to a Microsoft account in the last 30 days.
    3. You have downloaded your Gamertag from Xbox LIVE onto an Xbox / Device in the last 30 days.


    In each instance, you would simply need to wait for 30 days to pass, however please note that if you download your profile from Xbox LIVE during that time then it will reset the 30 day waiting period. Once the 30 days has passed, you should be able to make
    the transfer without issue.



    I hope this helps.

    Many thanks,

    Cloud
     
    Mark Sherwood, Jun 13, 2014
    #4
  5. Mark Sherwood Win User

    account swap issues

    The Dark One598 Hey there :)



    This can be down to one of three reasons:



    1. Your Gamertag is less than 30 days old.
    2. You have already moved your Gamertag to a Microsoft account in the last 30 days.
    3. You have downloaded your Gamertag from Xbox LIVE onto an Xbox / Device in the last 30 days.


    In each instance, you would simply need to wait for 30 days to pass, however please note that if you download your profile from Xbox LIVE during that time then it will reset the 30 day waiting period. Once the 30 days has passed, you should be able to make
    the transfer without issue.



    I hope this helps.

    Many thanks,

    Cloud
  6. iNb4 Ownage Win User

    Account Swap

    Hey there Vay!

    Your stats are attached to your Xbox LIVE Profile, not your Microsoft Account. So if you switch your gamertag over to another Microsoft Account, you will still have the same stats. The only way you would not have the same stats is if you where to create a
    new profile and use that profile. :)
  7. A Precursor Win User

    Swapping accounts

    Edit: I realize now that I have made a mistake by changing my account to a separate email so I will be waiting a month no matter what now.

    P.S. No edit button? or is that because this account is technically not the same account?

    Edit: I will assume the second one as I can edit this post.
  8. DominicDiLeo Win User

    Account Swap

    This is really stupid. I don't know why Microsoft can't circumvent the situation directly.
  9. VibroPlex Win User

    Account swap

    See the response to your other request.
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