account verification

Discus and support account verification in XBoX Accessibility to solve the problem; I was trying to log into my Xbox account and it asked me to choose whether I want a text message or phone call to get a verification code but my number... Discussion in 'XBoX Accessibility' started by KyeMyers, Jul 15, 2019.

  1. KyeMyers
    KyeMyers Guest

    account verification


    I was trying to log into my Xbox account and it asked me to choose whether I want a text message or phone call to get a verification code but my number has been changed therefore I am unable to use my account as my other phone number is deleted. please
    help!

    :)
     
    KyeMyers, Jul 15, 2019
    #1
  2. ArminatorX Win User

    account verification

    Allebas is on the right track, but the correct page to update your security information for that kind of verification is at

    https://account.live.com/Proofs/Manage


    Be aware that if you don't have access to your Security Information (i.e. your old phone number or secondary email), it will take 4 weeks for the updated changes to take effect.

    This is to prevent hackers that gained access to your account to add their own recovery information, and then hijack your account.

    I'd also recommend you enable Two Step Verification on that website, as this will be a more convenient way to prove your account ownership, and makes it basically impossible for hackers to steal your account.
  3. Vinny #1 Win User

    account verification

  4. Cosmicthoughts Win User

    Account Verification?

  5. toonarmy206 Win User

    Account Verification?

    I'm sure when you verify there is a button that shows "Don't ask again" I had that and never had to verify again.
  6. Lofty Who Win User

    Account Verification?

    My wife was having similar issues mate, it only stopped after speaking to Support.
Thema:

account verification

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