Activating Gold error

Discus and support Activating Gold error in XBoX on Consoles to solve the problem; So i bought a gold membership online from amazon and i’m trying to activate it but it says that the gift card cannot be activated in my region. Please... Discussion in 'XBoX on Consoles' started by Kathleende Cuba Figaroa, Sep 23, 2019.

  1. Activating Gold error


    So i bought a gold membership online from amazon and i’m trying to activate it but it says that the gift card cannot be activated in my region. Please help..!

    :)
     
    Kathleende Cuba Figaroa, Sep 23, 2019
    #1
  2. Manxdovsky98 Win User

    Activating Gold error

    Le carte d'oro Xbox Live sono bloccate nella regione che dovresti acquistare all'interno della tua regione

    Se ti sei trasferito e non hai modificato la tua regione in Gestisci il mio account, dovresti farlo
    Exactly the problem is the region
  3. Edgarour Win User

    Activating Gold error

    It is a regional problem, better to contact technical support of your country to see what solution they give you
  4. xxxTIMBURYxxx Win User

    Activating Gold error

    As others have stated, Xbox Live Gold cards are region specific.

    If you purchased this directly from Amazon (sold and shipped by Amazon) I would suggest contacting Amazon about the issue and a return/refund request.

    You could also reach out to Xbox Support to see if they can assist you any further on this issue.
  5. xxxTIMBURYxxx Win User

    Activating Gold error

    Then I would suggest you to :

    1. Log into your Amazon account
    2. Click Accounts
    3. Click Your Orders
    4. Locate the order in which you purchased the Xbox Live Gold
    5. Click the Request Return/Refund tab
    6. Follow the instructions on properly returning for a refund. (Sometimes you may be given the option to Exchange, but in this case I advise against this to avoid receiving another Xbox Live Gold for an incorrect region.)

    Hopefully this was of some help and you get this issue resolved.
  6. XBF Steven R Win User

    Activating Gold error

    Hey there and thanks for reaching out Kathleende Cuba Figaroa,

    Actually, if you change your region it could lead to discrepancies with your billing info and you might not be able to access content on the store at all as a result. Also, one can only change region every 90 days so you would end up in a tight spot. As
    posted by Ironwilled
    , the best course of action at this point would be to get with the vendor that sold you this code and see if you can get one that is viable for the correct region.

    Hope this information was helpful.

    Much thanks for reading!
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Activating Gold error

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