Add money to kid's Microsoft account, but can't log in to use it

Discus and support Add money to kid's Microsoft account, but can't log in to use it in XBoX Accessibility to solve the problem; Hi all, I just add money to my kid’s Microsoft account for kid to buy robux, but I forgot the password for my kids Microsoft account. ( silly me...) I... Discussion in 'XBoX Accessibility' started by MKSun1, Nov 6, 2021.

  1. MKSun1
    MKSun1 Guest

    Add money to kid's Microsoft account, but can't log in to use it


    Hi all,

    I just add money to my kid’s Microsoft account for kid to buy robux, but I forgot the password for my kids Microsoft account. ( silly me...) I can't recover my kids account as I'm not able to provide enough information of the account. If there is other way I can get the money back or can I transfer the money in my Microsoft account ?



    Thank you

    :)
     
    MKSun1, Nov 6, 2021
    #1
  2. Nursemorph Win User

    Add money to kid's Microsoft account, but can't log in to use it

    The problem here is that it wasn't a purchase that the OP made...they added money to the child's account via the Family group area...would that even show up as a purchase?
  3. Ricardo Lechuga Win User

    Add money to kid's Microsoft account, but can't log in to use it

    Hi MKSun1! My name is Ricardo an independent advisor ready to help you with this situation!

    It is not possible to transfer the balance from one account to another but if you purchased the balance through Microsoft you can try to request a refund

    To request a refund for a digital purchase, select the order or orders below, and then select Request refund.

    https://support.xbox.com/en-US/help/subscriptio...
  4. H1J1NX 413 Win User

    Family payment

  5. denis97g Win User

    Microsoft Account- Unable to use

    unfortunately, you can't use your microsoft account balance to buy gift cards. But you can gift something to your kid with the money on your account.
  6. live4sugar Win User

    I can't set a password for confirmation of any purchase in xbox 360 marketplace

    You can't. You have to remove your payment method from your account on the internet version of xbox live. There is no pushchair code protection, there is only an option to Pascoe your entire profile log in. This is Microsoft's Desiree to make more money
    from unauthorized kid purchases.
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Add money to kid's Microsoft account, but can't log in to use it

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