Add-on purchase codes

Discus and support Add-on purchase codes in XBoX Games and Apps to solve the problem; I’ve had two summer bonus bundle atom packs for fallout76 purchased on the main family account to be gifted to me to equal 3000 (1000+500 bonus) atoms,... Discussion in 'XBoX Games and Apps' started by Khenemetamun, Sep 22, 2019.

  1. Khenemetamun
    Khenemetamun Guest

    Add-on purchase codes


    I’ve had two summer bonus bundle atom packs for fallout76 purchased on the main family account to be gifted to me to equal 3000 (1000+500 bonus) atoms, however, only one atom purchase can be credited, as when I go to redeem the second code, it says I already
    own this item, despite it being two different codes and not being clear that only one purchase for this item is able to be redeemed. I’m wanting help to be able to have the other 1500 atoms credited as it appears to be an xbox store issue.

    :)
     
    Khenemetamun, Sep 22, 2019
    #1
  2. XBF Crystal P Win User

    Add-on purchase codes

    Hi there Khene,

    Thanks for reaching out here in Xbox Forums. I understand there is an issue with redeeming a code on your Microsoft Account. I recommend to

    contact Customer Support
    for further assistance.

    Give that a try and let us know the results.
  3. {Parity} Win User

    Add-on purchase codes

    For purchasing issues you will need to contact
    Xbox Support
    directly.

    The best way to reach Live Support would be here:
    Xbox Support

    Step 1 ----Select Xbox One

    Step 2 ----Select See other options

    Step 3 ----Select topic (Ex. System Update)

    Step 4 ----Select "Show contact options"

    Step 5 ----Select request a call from support
  4. C3NTURION IX Win User

    VIP Code ??????

    oh ok i think i understand, so when i purchase this add-on it will supply me with this code to activate it. All that message means is check I havent already purchased the add-on when I purchased the game.
  5. Smwutches Win User

    Vbucks code?

    If you're looking for a code, you would need to purchase it from a retailer or online retailer that has it listed as a code. Purchasing it through Xbox it will only add it directly to your account.
  6. gamer in DNA Win User

    I can't redeem the code

    I can't redeem the code

    it is add ons for dead by daylight

    i Purchase it as a gift for my friend

    After I redeem the code this message appeare

    Contact the purchaser to get a code that works in your region

    This code was purchased in a different region and cannot be redeemed.

    so I want refund
Thema:

Add-on purchase codes

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