added gift card to wrong microft account

Discus and support added gift card to wrong microft account in XBoX on Consoles to solve the problem; I added an xbox gift card from my mother in law to my microsoft account instead of the one I have set up for my kids. Is there anyway I can correct... Discussion in 'XBoX on Consoles' started by TammyDoyle1, Oct 6, 2019.

  1. TammyDoyle1
    TammyDoyle1 Guest

    added gift card to wrong microft account


    I added an xbox gift card from my mother in law to my microsoft account instead of the one I have set up for my kids. Is there anyway I can correct this? They want to be able to buy skins for minecraft with the $10 gift card and I don't even have an xbox1
    profile.

    :)
     
    TammyDoyle1, Oct 6, 2019
    #1
  2. Smwutches Win User

    added gift card to wrong microft account

    You can try contacting support to see if they can do anything, but otherwise, nothing can be transferred between accounts. http://support.xbox.com/contact-us You can check
    to see if the skins give the option to purchase as a gift and purchase them with the mother-in-law's account for the kids, but skins may not give that option.
  3. Cowgrlzroc Win User

    Xbox Gift Card redeemed to parent account instead of Child account

    I apologize for not answering your other question. As for adding more gift cards to the account, were you only signed into to your son's account on the Xbox when you added the gift card? If not, try signing out on all other accounts on that Xbox before
    adding the gift card. It shouldn't matter, but worth trying.
  4. Smwutches Win User

    My VIP on Xbox live rewards. Gift cards.

    Payment method doesn't matter. You can use credit card, Paypal, or currency from gift cards. You won't get credit for adding a gift card to your account.
  5. Njal the Blue Win User

    Change email adress associated with a gift card

    Hi, if you have added tye gift card to your account it can not be transferred.
  6. XBF Crystal P Win User

    Xbox gift card

    Hi there Jane,

    Thanks for reaching out. I'm sorry to hear about the issue with redeeming the gift card on the wrong account.

    What type of gift card was it? (Currency/Subscription)

    Unfortunately, if the gift card is for Microsoft Currency you will not be able to transfer or refund. The funds will get attached to the account it was redeemed on.

    Hope this helps.
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added gift card to wrong microft account

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