Added XBOX Live Gold 12 month code and it converted it to a 4 month XBOX Game Pass Ultimate.

Discus and support Added XBOX Live Gold 12 month code and it converted it to a 4 month XBOX Game Pass Ultimate. in XBoX Accessibility to solve the problem; Need to know if I can even fix this issue. I don't utilize Game Pass Ultimate and never tried with with the three month trial. I should have just let... Discussion in 'XBoX Accessibility' started by UndeadNemesis, Apr 28, 2020.

  1. Added XBOX Live Gold 12 month code and it converted it to a 4 month XBOX Game Pass Ultimate.


    Need to know if I can even fix this issue. I don't utilize Game Pass Ultimate and never tried with with the three month trial. I should have just let it expire before inputting the 12 month code but I didn't. I am only interesting in XBOX Live Gold but
    now it converted the 12 month XBOX Live gold to a 4 month Game Pass which is pointless for me. Has someone else ran into this issue and been able to get it fixed? Thanks!

    :)
     
    UndeadNemesis, Apr 28, 2020
    #1
  2. Smwutches Win User

    Ultimate game pass

    The 14.99 is just the regular price of Ultimate, you don't get a discount for adding more time, the time is just converted into Ultimate. Gold and Game Pass are converted based on price rather than time. So the price of a 12 month subscription of gold
    or game pass is the same price as purchasing 4 months of Ultimate. So since you added the 12 months of Gold before you Ultimate ended, it was automatically converted to Ultimate for 4 months. At the end of the 4 months, you would either need to renew Ultimate
    (the 14.99 per month) or you can go back to just Gold after the Ultimate ends.
  3. Fulmster1219 Win User

    Xbox ultimate question

    I agree with Wadski in that if you currently just have a Xbox Gold subscription, you are better off adding additional months to you Gold Subscription or Game Pass first before you convert to Ultimate. If it is your first time converting to Ultimate, the
    total months of Xbox Gold plus the total months of Game Pass will be added as your new Ultimate subscription. 12 months of Gold + 3 months of Game Pass will convert to 15 months of Ultimate. If you purchase 3 months of additional Gold membership then you will
    get 18 months of Ultimate. Therefore only purchase Ultimate after you convert your subscription.
  4. Amkage Win User

    Xbox game pass ultimate cancellation

    Yes the auto renewal is off already. I have the Game pass ultimate until May 25. I already bought a new 12 month xbox live gold card but when I try to redeem the code it says my 12 month
    gold will be automatically convert to a 4 months xbox game pass ultimate which I don't want. I want the 12 month of xbox live without the game pass. Do I really have to wait until my xbox game pass expired before I can redeem a new xbox live gold (without
    the game pass ultimate)?
  5. steeledwand7664 Win User

    XBox live Gold

    The Xbox Game pass ultimate has Gold with it but if you put in a 12 month code for gold at the end of January it should have converted the 12 month pass

    Here is the conversion chart

    [table][tr]1 month of Gold[td]20 days of Ultimate[/td][/tr][tr]3 months of Gold[td]50 days of Ultimate (1+ month)[/td][/tr][tr]6 months of Gold[td]79 days of Ultimate (2+ months)[/td][/tr][tr]12 months of Gold[td]4 months of Ultimate[/td][/tr][tr]24 months of Gold[td]8 months of Ultimate[/td][/tr][tr]1 month of Xbox Game Pass (Console Games)[td]20 days of Ultimate[/td][/tr][tr]3 months of Xbox Game Pass (Console Games)[td]2 months of Ultimate[/td][/tr][tr]6 months of Xbox Game Pass (Console Games)[td]4 months of Ultimate[/td][/tr][tr]12 months of Xbox Game Pass (Console Games)[td]5 months of Ultimate[/td][/tr][tr]24 months of Xbox Game Pass (Console Games)[td]10 months of Ultimate[/td][/tr][tr]1 month of Xbox Game Pass PC Games[td]20 days of Ultimate[/td][/tr][/table]

    Did you have the ultimate game pass before you put in the code for the 12 months of gold?

    If so when you put in the 12 months it would have per the above conversion table just added 4 months onto the end date of your game pass ultimate.

    Did you possibly go in and accidentally cancel the game pass ultimate? This would have also cancelled the gold subscription.
  6. XBF Brad A Win User

    Xbox Live code turning into ulitmate pass

    Hello Packsteel,

    Thanks for coming to the forums. When you have an active Ultimate game pass subscription, any code redeemed converts to Ultimate subscription. In this case 12 months of Xbox live gold convert to 4 months of Ultimate game pass. The ultimate game pass subscription
    is three subscriptions in one, Xbox live gold, Game pass for console, and Game pass for PC. Here is the

    Ultimate game pass FAQ
    for more information.

    Thanks,

    Brad
Thema:

Added XBOX Live Gold 12 month code and it converted it to a 4 month XBOX Game Pass Ultimate.

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