Adding a general option in bug reports.

Discus and support Adding a general option in bug reports. in XBoX on Consoles to solve the problem; I think it would be a good idea to add a general category to the bug reporting on the Xbox 1. As I've been having a bug happen multiple times a day for... Discussion in 'XBoX on Consoles' started by Buachaill Dona, Jul 12, 2019.

  1. Adding a general option in bug reports.


    I think it would be a good idea to add a general category to the bug reporting on the Xbox 1. As I've been having a bug happen multiple times a day for the past couple weeks now, and because of the natural of it I can't capture a video or screenshot of
    it nor report it as it happens.

    No matter what I am doing I will get a message telling me I need to restart my Xbox, I cant do anything except select restart when this happens. When I try to report this bug I can't find a category which it falls under either. And as I already stated I've
    no way of taking a capture to send with a report. I'm currently in the beta ring of the preview program.

    :)
     
    Buachaill Dona, Jul 12, 2019
    #1
  2. Real Dangerr Win User

    Adding a general option in bug reports.

    Game DVR does not record a clip

    Some games disable recording capability by default. You won't be able to make clips of these titles.

    If you're still having trouble, try the following solutions.

    Solution 1: Power cycle your console

    Power cycling your console may clear up the issue. If it doesn't, try the next solution.

    Solution 2: Make sure Game DVR is enabled

    To make sure Game DVR is enabled on your Xbox One console:

    1. Press the Xbox button to open the guide.
    2. Select Settings.
    3. Go to Preferences.
    4. Under "Game DVR & streaming," make sure that Allow broadcasts and captures is checked.
    Solution 3: Use both of the two previous solutions

    The following procedure has also been known to resolve the issue:

    1. Follow the steps in Solution 2, but UNCHECK Allow broadcasts and captures.
    2. Follow the steps in Solution 1 to power cycle your console.
    3. Follow the steps in Solution 2, and CHECK Allow broadcasts and captures.
    Solution 4: Delete older clips

    The issue may be related to a lack of space in your cloud storage. Try deleting some of your older clips to make space:

    1. Press the Guide button.
    2. Select Broadcast & capture, and then Capture.
    3. Select Manage captures.
    4. Select the first drop-down box, and then select On Xbox Live.
    5. Select the clip you want to delete.
    6. Select Delete, and then Yes to confirm.
    Note When you have maxed out your allotted storage capacity for game clip content, you will be notified with the message Delete some of your captures. To upload more, remove some captures from Xbox Live.

    When you have reached 90% or more of your allotted storage capacity for game clip content, you will see a message in the Manage captures screen for the profile that has reached this storage limit. Follow these steps to check to see if you
    are near your allotted capacity:

    1. Press the Guide button.
    2. Select Broadcast & capture, and then Capture.
    3. Select Manage captures.
    4. If you are near your allotted capacity for game clip content, you will see the message Your Xbox Live storage is filling up. If you run out of space, delete some captures to upload more.
  3. denis97g Win User

    Adding a general option in bug reports.

    Since you are an insider, bugs are pretty common. I know there's a reddit for insiders https://www.reddit.com/r/xboxinsiders/ try to explain the issue there and if you
    can maybe use a phone to film the bug and post it in the reddit.
  4. {Parity} Win User

    Adding a general option in bug reports.

    Log in
    HERE
    to submit your suggestions and/or vote on others.
  5. Mistress Sara Win User

    Found major bug Xbox One looking for reward

    Hi there,

    You need to report the bug through your console. Press the Home button (like you were going to power the console off) to bring up the 'Report a bug' option. Then enter the details there.

    As for compensation for reporting bugs, that won't be found in the forums.
  6. Knowitall(2) Win User

    Diablo 3 bug

    Addendum to the above post: Have added my info to Reaper's Bug report at Battle..net
Thema:

Adding a general option in bug reports.

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