Adding my account back onto the xbox one

Discus and support Adding my account back onto the xbox one in XBoX on Consoles to solve the problem; I'm unable to add my account back back onto the xbox one as I get the error code 0x80040019. I have reset my router, hard reset my xbox and unplugged... Discussion in 'XBoX on Consoles' started by adammcginty, Apr 16, 2019 at 10:52 AM.

  1. adammcginty
    adammcginty Guest

    Adding my account back onto the xbox one


    I'm unable to add my account back back onto the xbox one as I get the error code 0x80040019. I have reset my router, hard reset my xbox and unplugged my power cable but it made no difference.

    :)
     
  2. adammcginty Win User

    Adding my account back onto the xbox one

    Thanks so much for the help.
  3. XBF Lance J Win User

    Adding my account back onto the xbox one

    Hey Adam,

    Thank you for reaching out. We understand the console is giving you a hard time when adding your account. Make sure your network is okay by running a

    connection test
    . Once you have confirmed the network is not causing this, try performing a

    factory reset
    as follows:

    1. Press the Xbox button to open the guide.
    2. Select System > Settings > System > Console info.
    3. Select Reset console.

    Make sure to select the option allowing you to keep your games and apps. Let us know how it goes! :D
  4. XBF Brad A Win User

    Adding my account back onto the xbox one

    Hi Adam,

    Thanks for letting us know the soft factory reset worked. I will go ahead and lock this thread as it has been resolved. Please feel free to come back to the forums if you have any other issues, questions, or just want to create a discussion to
    talk to fellow gamers.



    Thanks,

    Brad
  5. Groganized Win User

    Wont let me sign in

    Try deleting your account from the console, do a hard reset, and adding it back onto the Xbox One. Hope this helps.
  6. XBF Brad A Win User

    Serviço xbox [Translation-Xbox service]

    Hello Dennis,

    Sorry for the issue with errors you are getting. Are you able to log in on the website successfully? IF you are you can try

    removing and adding your profile
    back onto the console.

    Hope this helps.

    Thanks,

    Brad
Thema:

Adding my account back onto the xbox one

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